Dalton H. Rives
Corpus Christi
Summary
Results-driven operations leader with an M.S. in Business Administration (Healthcare Focus) and proven success managing teams, optimizing processes, and driving growth in fast-paced environments. Excel at personnel management, vendor relations, and delivering exceptional service across sports and retail sectors. Seeking to leverage strong leadership, problem-solving, and organizational skills in a management or healthcare operations role.
Professional personnel manager with proven track record in strategic human resources leadership. Adept at fostering team collaboration and driving results, ensuring adaptability to changing needs. Skilled in talent acquisition, employee relations, and performance management, while maintaining high standards and reliability. Known for strong interpersonal skills and results-driven approach.
Overview
9
9
years of professional experience
Work History
Operations and Personnel Director
BVSUA Sports
College Station, Texas
01.2022 - Current
- Direct operations and personnel for a 75-employee sports management company serving multiple municipalities and leagues, overseeing hiring, training, scheduling, performance reviews, and disciplinary processes.
- Increased company contracts by 30% in the first year through effective vendor and customer relationship management.
- Improved employee retention and job satisfaction by implementing structured communication, training programs, and personnel file management.
- Serve as primary organizational point of contact, ensuring all contractual obligations for sports officiating events are met with high accuracy and professionalism.
Sports Official (Multi-Sport Referee)
Various Organizations
01.2018 - Current
- Officiate diverse sporting events, applying strong interpersonal communication, situational de-escalation, and rapid problem-solving skills under pressure.
- Maintain high standards of fairness and safety while managing participant and spectator interactions across multiple levels of competition.
Sales and Accounts Manager
Tejas Equipment
Corpus Christi, Texas
01.2019 - 01.2021
- Led and trained a retail sales team in selling large farm/garden equipment, trailers, and supplies while delivering exceptional customer service.
- Managed over 50 business and personal accounts, including inventory, accounting, financial documentation, and transaction processing.
- Handled high-volume cash, checks, and finance applications with accuracy and compliance.
- Audited and maintained extensive paperwork to ensure smooth sales and service operations.
Education
M.S. - Business Administration (Healthcare Focus)
Southern New Hampshire University
01-2024
B.S. - University Studies
Texas A&M University
01-2021
Skills
- Team Leadership & Personnel Management
- Operations & Scheduling
- Vendor & Customer Relations
- Performance Evaluation & Training
- Problem-Solving & De-escalation
- Contract Negotiation & Compliance
- Healthcare Administration Fundamentals
- Microsoft Office Suite / Data Management
- HR policies and procedures
- Employee wellness
- Organizational culture
- Employee relations
- Talent acquisition
- Compliance management
- Staffing coordination
- Retention strategies
- Grievance handling
- Onboarding, training, and development
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Human resources operations
- Leadership training and development
- Health and safety compliance
Timeline
Operations and Personnel Director
BVSUA Sports
01.2022 - Current
Sales and Accounts Manager
Tejas Equipment
01.2019 - 01.2021
Sports Official (Multi-Sport Referee)
Various Organizations
01.2018 - Current
B.S. - University Studies
Texas A&M University
M.S. - Business Administration (Healthcare Focus)
Southern New Hampshire University