Computer Building
Dalton Sandberg
Customer Service
Eagle Mountain,UT
Summary
Meticulous Webmaster with a superior understanding of modern coding languages and digital design. Adept at marketing and media creation with a talent for multitasking and working quickly. Extensive success at troubleshooting website functionality and critical problem solving.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Website Manager
Google
American Fork, UT
07.2019 - Current
- Collected and responded to user feedback through iterative improvements to site structure and content.
- Created consistent structural input format to maintain site continuity by authoring and implementing best-practices for designers and content providers.
- Completed analysis and design phases of systems development life cycle (SDLC).
- Configured and purchased domains for websites.
- Backed up or modified applications and related data to provide for disaster recovery.
Customer Service Representative
CTA
Springfield, MO
07.2020 - 01.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed over 100 customer calls per day
Wholesaler
Blueprint Title
Spanish Fork, UT
08.2018 - 12.2020
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Used consultative sales approach to understand and meet customer needs.
- Researched potential clients and markets to prepare for appointments.
- Managed over 50 customer calls per day
Car Sales Associate
Rich Auto
Payson, UT
11.2016 - 06.2017
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
Education
Online schooling and webinars, Utah — Office - Web Management
Flipping Mastery
Spanish Fork, UT 10.2014 - 07.2016
Associate of Science - Computer Tech
Job Crops
Clearfield, UT 05.2014 - 05.2016
High School Diploma -
Spanish Fork High School
Spanish Fork, UT 02.2012 - 05.2014
Skills
Systems Development Lifecycle
Interests
Website design
Automotive Welding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Customer Service Representative
CTA
07.2020 - 01.2023
Website Manager
Google
07.2019 - Current
Wholesaler
Blueprint Title
08.2018 - 12.2020
Car Sales Associate
Rich Auto
11.2016 - 06.2017
Online schooling and webinars, Utah — Office - Web Management
Flipping Mastery
10.2014 - 07.2016
Associate of Science - Computer Tech
Job Crops
05.2014 - 05.2016
High School Diploma -
Spanish Fork High School
02.2012 - 05.2014