Dalton Scolaro
Brandon,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Kitchen Manager
McAlister's Deli
06.2022 - Current
- Acquired Servsafe certification
- Set up and performed interviews for potential new hires
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Worked directly with the General Manager to develop and implement new protocols and strategies to: cut labor costs, reduce waste, improve sales, and heighten guest experience.
- Integral part of the management team that achieved the top 4 spot in overall company performance.
Sales Representative
American Income Life Insurance Company
06.2021 - 04.2022
- Acquired 2-15 Life, Health, and Variable Annuity Agent License
- Approached clients via cold calling and direct mail to inquire about their insurance situation and their future needs
- Explain the features, benefits, and coverage options of different policies
- Handle policy sales and renewals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Shift Leader/Trainer
Topgolf
02.2016 - 04.2021
- Received Trainer certification
- Taught safety and company procedure classes to newly hired employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Some College (No Degree) -
University of South Florida
Tampa, FLHigh School Diploma -
Durant High School
Plant City, FL06.2016
Skills
- Adaptability
- Critical thinking
- Problem-solving
- Time management
- Communication skills
- Leadership
- Work ethic
- Cash Handling
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Attention to Detail
- Staff Management
- Team Collaboration and Leadership
- Staff Training and Development
Timeline
Kitchen Manager
McAlister's Deli
06.2022 - Current
Sales Representative
American Income Life Insurance Company
06.2021 - 04.2022
Shift Leader/Trainer
Topgolf
02.2016 - 04.2021
Some College (No Degree) -
University of South Florida
High School Diploma -
Durant High School
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