Dalton Shears

I have a unique role at The James. I am part of the James Critical Resource Unit. I essentially fill in on any floor that needs PCA support. Giving me experience from med-surg to ICU-acuity patients.

A separate role I have is the 'Resource PCA,' where I am part of the ERT (Emergency Response Team). That gave me firsthand experience with code blues and rapidly declining health. I have ample experience with CPR, time management, and high-acuity patients. Another aspect of the job is being proficient at lab draws, as at Ohio State there is not a phlebotomy team. If a PCA is unable to get the labs, I am called in to help.

• Provided personal care and assistance to patients in daily living activities.
• Monitored patients' vital signs and reported changes to the nursing staff.
• Communicated effectively with patients to ensure comfort and address needs.
• Documented patient care activities accurately in electronic health records system.
• Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.

• Mixed and served diverse cocktails and beverages for a vibrant customer base.
• Managed inventory by tracking supplies and restocking bar items as needed.
• Maintained cleanliness and organization of the bar area during busy shifts.

• Managed cash register operations and ensured accurate cash handling.
• Trained new cashiers on procedures and company policies.
• Coordinated with team members to optimize workflow during peak hours.