Summary
Work History
Education
Skills
Timeline
Generic

Dalton Silmon

Waco,TX

Summary

Experienced Shop Manager at Walmart recognized for elevating customer satisfaction and optimizing team performance. Proficient in strategic planning and staff management, successfully organized inventory and enhanced store aesthetics, resulting in increased customer retention. Dedicated to health and safety, established best practices that improved overall service standards.

Work History

Shop Manager

Walmart
  • Managed shop operations effectively while learning safety protocols and customer service techniques.
  • Organized inventory and maintained cleanliness to support efficient shop management.
  • Worked with team members to enhance product displays, boosting overall store appearance.
  • Utilized point-of-sale systems for smooth transaction processing, ensuring customer satisfaction.
  • Adapted to diverse tasks, promoting a productive and engaging work atmosphere.
  • Engaged customers to address needs, cultivating loyalty and repeat business.
  • Observed merchandising best practices to maximize product accessibility and visibility.
  • Provided valuable insights during team meetings regarding customer feedback and potential enhancements.

Delivery Driver

DHL
  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Utilized GPS and routing software to optimize delivery routes and enhance time management.
  • Maintained accurate records of deliveries, ensuring compliance with company standards.
  • Communicated effectively with customers to provide updates on delivery status and resolve issues.
  • Trained new drivers on best practices for safe driving and customer service excellence.
  • Implemented feedback mechanisms to improve service quality based on customer interactions.
  • Collaborated with warehouse staff to streamline package loading processes for improved efficiency.

Delivery Driver

FedEx

Groundskeeper

Woodlands Apt
  • Managed shop operations effectively while learning safety protocols and customer service techniques.
  • Organized inventory and maintained cleanliness to support efficient shop management.
  • Worked with team members to enhance product displays, boosting overall store appearance.
  • Utilized point-of-sale systems for smooth transaction processing, ensuring customer satisfaction.
  • Adapted to diverse tasks, promoting a productive and engaging work atmosphere.
  • Engaged customers to address needs, cultivating loyalty and repeat business.
  • Observed merchandising best practices to maximize product accessibility and visibility.
  • Provided valuable insights during team meetings regarding customer feedback and potential enhancements.

Education

Paul Quin
Dallas TX

High School Diploma -

Waco High
Waco, TX
2003

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing
  • Task delegation
  • Team leadership
  • Decision-making
  • Effective leader
  • Teamwork and collaboration
  • Strategic planning
  • Relationship building

Timeline

Shop Manager

Walmart

Delivery Driver

DHL

Delivery Driver

FedEx

Groundskeeper

Woodlands Apt

Paul Quin

High School Diploma -

Waco High

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