Dalton Spiers
Picayune,MS
Summary
Data-driven educator with solid record of accomplishment in attaining and surpassing targets during 8-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
8
8
years of professional experience
Work History
Director of Student Accounts and VA Services
Pearl River Community College
01.2023 - Current
- Establishes effective working relationships with other departments for seamless coordination of services related to student finances.
- Maintained compliance with federal, state, and institutional regulations governing student accounts operations.
- Coordinated closely with Information Technology department to maintain updated payment software systems used in managing student accounts data securely and accurately.
- Manages Office of Business Services on all three campus locations of Pearl River Community College
- Oversees all student accounts and billing for accuracy, collection efforts, fees, and payment plans.
- Played integral role in shaping campus-wide policies related to tuition, fees, and payment deadlines by providing expert insights based on data analysis.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Assistant Director of Admissions and Disability Services
Pearl River Community College
01.2022 - 01.2023
- Oversee day-to-day operations of Office of Admissions and Disability Services
- Reduced application processing times by identifying areas of inefficiency and implementing procedural improvements within the office workflow.
- Performs data management, cleanup, and internal audits of Admissions files and data
- Developed comprehensive training programs and implemented Banner Document Management for admissions specialist, enhancing their ability to effectively guide applicants through the admissions process.
- Manages enrollment data through the Mississippi Community College Board audit
- Provides reasonable accommodations to students with documented disabilities
- Oversee college compliance regarding the ADA, accessibility, and non-discrimination.
- Mentored new admissions staff members by sharing best practices from years of experience working within higher education environments.
Admissions Specialist
Pearl River Community College
08.2017 - 01.2022
- Admissions Specialist assists students, faculty, and staff; performs data entry of admission applications and general student information; processes high school and college transcripts; enter test scores; send correspondence to prospective students and conducts follow-ups with students via telephone, email, fax, etc.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.
Office Assistant -Vice President for General Educ
Pearl River Community College
05.2016 - 07.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Doctor of Education -
Liberty University
12.2023
Master of Business Administration -
Delta State University
12.2020
Bachelor of Science -
Mississippi State University
12.2019
Skills
- Technical Driven-Banner, Argos, Microsoft Suite
- Accounts receivable management
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Multitasking Abilities
Community Service
- Rotary Club of Poplarville, President, 2020, 2021
- Rotary International, Member
- Sweet MS Tea Festival Board of Directors
- Mississippi Community College Leadership Academy, 2019, 2020
Timeline
Director of Student Accounts and VA Services
Pearl River Community College
01.2023 - Current
Assistant Director of Admissions and Disability Services
Pearl River Community College
01.2022 - 01.2023
Admissions Specialist
Pearl River Community College
08.2017 - 01.2022
Office Assistant -Vice President for General Educ
Pearl River Community College
05.2016 - 07.2017
Doctor of Education -
Liberty University
Master of Business Administration -
Delta State University
Bachelor of Science -
Mississippi State University