DALTON SUTER
Keystone Heights,FL
Summary
Reliable Shift Leader with 13 years in Retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
13
13
years of professional experience
Work History
Owner
TSMP Productions
06.2020 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
Sales Merchandiser
Coca-Cola Bottling Company United Inc.
07.2023 - 04.2024
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Dishwasher
Tosh Kitchen
06.2021 - 08.2021
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or other items used often by kitchen staff.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Effectively scrubbed and scoured pots and pans using Steel Wool and Green Scrub Pads to remove burnt-on food.
- Loaded more than 500 or so glasses, silverware and dishes into dishwasher each shift, running average of 50 or so loads per day
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
- Kept kitchen areas neat and clean by removing trash and organizing supplies
Independent Contractor
Empire Property Soultions
01.2019 - 02.2020
- Remodeled houses, maintained lawns and did all kinds of handyman work.
- Collaborated closely with clients to better understand entire project scope.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed 3 effective improvement plans in 2018
Overnight Associate
Circle K
11.2017 - 09.2018
- Ran overnight shift, Stocking shelves, handling customers and running food/lottery.
- Completed regular cycle counts and inventory audits.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 33%
Produce Associate
Winn-Dixie
04.2016 - 10.2017
- Tasked with keeping produce areas fresh and looking up to par for customer satisfaction.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Completed prep work on pre-packaged vegetables and fruits.
- Pleasantly greeted customers and provided prompt and courteous service.
- Operated balers, power jacks and slicing machines.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
Office Manager
Harveys Supermarket
03.2012 - 05.2015
- In charge of Registers/Money, Sending people on breaks and running lottery.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee records and productivity to complete employee evaluations.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Education
Some College (No Degree) - History
Sante Fe
GED -
KHHS
03.2011
Skills
- Proactive and Self-Motivated
- Heavy Lifting
- Stock Management
- Dining Area Arranging
- Attention to Detail
- Sorting and Recycling
- Team Player
- Interpersonal Communication
- Hand and Machine Washing
- Problem Solving
- Customer Service
- Critical Thinking
- Work Area Maintenance
- Customer relations
- Relationship building
- Staff management
- Product branding
- Sales management
- Human resources
- Marketing
- Negotiation
Additional Information
I was a Boy Scout for years. I almost made it to Eagle rank, but turned 18 before I could complete it.
Timeline
Sales Merchandiser
Coca-Cola Bottling Company United Inc.
07.2023 - 04.2024
Dishwasher
Tosh Kitchen
06.2021 - 08.2021
Owner
TSMP Productions
06.2020 - Current
Independent Contractor
Empire Property Soultions
01.2019 - 02.2020
Overnight Associate
Circle K
11.2017 - 09.2018
Produce Associate
Winn-Dixie
04.2016 - 10.2017
Office Manager
Harveys Supermarket
03.2012 - 05.2015
Some College (No Degree) - History
Sante Fe
GED -
KHHS
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