Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
National Sales Representative
Anderson Trucking Services Inc.
Ames, IA
05.2022 - Current
Developed and managed logistics strategies to improve the efficiency of operations.
Created reports to track shipment progress, delivery times, and costs associated with transport.
Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
Coordinated with vendors to ensure timely availability of raw materials for production.
Collaborated with other departments to design efficient logistics solutions for product distribution.
Analyzed client needs and determined appropriate shipping solutions.
Developed relationships with freight carriers to negotiate competitive rates and services.
Provided customer service by responding promptly to inquiries and resolving any issues that arose.
Coordinated the entire shipping process, from pick-up to delivery of goods.
Monitored shipments for on-time delivery and communicated status updates to customers.
Maintained accurate records of all transactions in a CRM system.
Assisted with preparing documents such as bills of lading, invoices, and purchase orders.
Utilized problem solving skills to resolve conflicts between customers and carriers.
Created reports summarizing performance metrics related to freight costs, transit times, carrier compliance.
Processed payments for carriers in accordance with contractual agreements.
Reviewed contracts with vendors to ensure compliance with company policies and procedures.
Researched new carriers that could provide cost savings or improved services.
Owner
Weems Trucking
Ames, IA
03.2020 - 10.2023
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Researched potential partners in order to expand services offered.
Collaborated with other owners on joint ventures and shared resources.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Conducted performance reviews for employees on a regular basis.
Set pricing structures according to market analytics and emerging trends.
Team Manager
AT&T
Des Moines, IA
03.2014 - 02.2020
Developed and implemented team-building strategies to promote collaboration and cohesion.
Developed and implemented sales strategies to increase customer satisfaction and loyalty.
Analyzed sales data to identify areas of improvement in the sales process.
Managed a team of 10+ sales representatives, providing feedback on performance and coaching when needed.
Created monthly reports that tracked key performance indicators such as customer acquisition rate, revenue growth, and customer retention rate.
Conducted regular meetings with the sales team to review goals, discuss challenges, and strategize for upcoming campaigns.
Trained new hires on company policies, procedures, and processes related to sales operations.
Assisted in resolving customer complaints by working closely with the customer service department.
Developed incentive programs for employees to motivate them to reach their targets each month.
Identified potential opportunities for cross-selling or upselling products or services to customers.
Maintained relationships with existing clients while prospecting for new ones through cold calling and email outreach campaigns.
Collaborated with marketing teams to develop promotional materials that targeted specific audiences.
Monitored competitors' activities in order to adjust pricing strategies accordingly.
Provided guidance on product development initiatives based on market research findings.
Participated in trade shows and other events as an ambassador of the company's brand.
Mentored junior members of the sales team on best practices in lead generation tactics.
Set quotas for individual reps as well as overall team performance expectations.
Organized weekly one-on-one meetings between reps and managers to evaluate progress towards goals.
Evaluated past successes and failures within the organization's CRM system in order to improve future results.
Implemented systems for tracking leads from initial contact through purchase completion.
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
Worked closely with marketing department to optimize strategic initiatives.
Kept up with latest trends and recommended enhancements to enhance company product offerings.
Tracked monthly sales to generate reports for business development planning.
Achieved company growth and brand development through market expansion and sales.
Analyzed competitors' successes and failures, evaluating impact on market.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Created and maintained sales environment to support business objectives.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Education
High School Diploma -
Cedar Rapids Washington
Cedar Rapids, IA
05-2011
Some College (No Degree) - Liberal Arts And General Studies
University of Iowa
Iowa City, IA
Skills
Competitive Analysis
Performance Tracking
Territory Management
Processing payments
Organizational Skills
Analytical Thinking
Problem-solving aptitude
Opening and closing procedures
Account Servicing
Goal Setting
Merchandising proficiency
Team Collaboration
Self Motivation
Analytical Skills
Effective customer upselling
Time Management
Problem-solving abilities
Sales Techniques
Problem-Solving
Contract Negotiation
Staff training and motivation
Full-cycle sales process
Relationship Building
Teamwork and Collaboration
Professional Demeanor
Interpersonal Skills
Professionalism
Excellent Communication
Reliability
Multitasking
Adaptability and Flexibility
Continuous Improvement
Effective Communication
Cash Handling
Adaptability
Task Prioritization
Order Processing
Team building
Active Listening
Team member motivation
Decision-Making
Stock management
Attention to Detail
Budget Administration
KPI Management
Marketing tactics
Business Management
Administrative Oversight
Human Resource Management
Life cycle project management
Sales management
Cost Reduction
Business Development
Human Resources
Consulting
Negotiation
Strategic project planning
Business marketing
Financial Planning
Talent Development
Contract Management
Sales oversight
Staff hiring
Business Planning
References
References available upon request.
Timeline
National Sales Representative
Anderson Trucking Services Inc.
05.2022 - Current
Owner
Weems Trucking
03.2020 - 10.2023
Team Manager
AT&T
03.2014 - 02.2020
High School Diploma -
Cedar Rapids Washington
Some College (No Degree) - Liberal Arts And General Studies