Dalton White
Honolulu,HI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT
Department Of Defense Army
Honolulu, HI
01.2018 - Current
- Supported virtual computing environments, provisioning and maintaining 10 virtual machines across 100 hardware installations.
- Provided exemplary helpdesk service and support to assist customers.
- Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
- Designed network configurations incorporating hardware from multiple providers, harmonizing and securing multi-vendor frameworks during installation and beyond.
- Resolved problems reported by end-users regarding their access to resources or applications.
- Installed new hardware and software solutions in accordance with company standards.
- Identified and defined hardware and software faults for stakeholders, recommending appropriate remediation or replacement work orders.
- Provided technical support for LANs, WANs, network segments, Internet connections, and intranet systems.
- Designed Standard Operating Procedure (SOP) for integration of new systems and software, streamlining change management through consistent task replication.
Education
CCNA (Cisco Certified Network Administrator) -
CISCO
03-2023
Security+ -
COMPTIA
04-2022
High School Diploma -
The Country Day School
Costa Rica06-2017
Skills
- Leadership
- Task Prioritization
- Cultural Awareness
- Calm Under Pressure
- Analytical and Critical Thinking
- Organization and Time Management
- Customer Relations
- Maintenance & Repair
Affiliations
- Jiu Jitzu
- Muay Tai
- Fishing
Languages
Spanish
Limited
Accomplishments
- Joint Service Commendation Medal
- Army Commendation Medial
- Army Achievement Medal
- Good Conduct Medal
Certification
- COMPTIA Certified Security+
Timeline
IT
Department Of Defense Army
01.2018 - Current
CCNA (Cisco Certified Network Administrator) -
CISCO
Security+ -
COMPTIA
High School Diploma -
The Country Day School