Dalton Williams

This was only a summer job so i only worked from April to Oct every summer for the past 3 years. I was in charge of leading the dock hands everyday with the takes required for our rental boats, cleaning, mechanical, orientations through the rental speeches.

• Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
• Helped train new employees in safe practices and rental procedures.

• Managed team of employees to maintain smooth-running operations of shop floor.
• Performed closing procedures every night by balancing cash drawers and reconciling credit card transactions.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Evaluated team and employee performance in order to develop and implement effective corrective actions.