Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dalton Wohlcke

Hermiston,OR

Summary

With a proven track record at First Coast Security, I excel in control room operations and fostering teamwork. My leadership significantly enhanced emergency response times and operational efficiency, demonstrating exceptional problem-solving and communication skills. Achievements include seamless collaboration with external agencies and a positive, efficient work environment.

Professional with background in control room operations. Skilled in monitoring and maintaining systems, ensuring safety, and optimizing performance. Strong focus on team collaboration and adaptability, consistently delivering reliable results. Proven ability to handle high-pressure situations with effective decision-making and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Control Room Supervisor

First Coast Security
11.2024 - Current
  • Coordinated with external agencies such as law enforcement and emergency responders when required, ensuring seamless cooperation during critical incidents.
  • Reduced response times for emergency situations with effective communication protocols.
  • Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
  • Managed control room operations, ensuring smooth coordination of team members and resources.
  • Worked with scheduling employees, ensuring a minimal amount of post not being filled.
  • Helped employees with any escalations they may have. Anything from LENEL issues to on-site security issues.
  • Coordinate with upper management of both the customer and the company to ensure operations are being performed optimally and efficiently.
  • Having a professional and friendly attitude towards all employees, visitors, and customers,

Security Control Room Operator

First Coast Security
03.2024 - 11.2024
  • Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.
  • Contributed to team morale by cultivating a positive work environment that encouraged open communication among colleagues.
  • Mitigated risk of workplace accidents through thorough inspection of facilities, identifying potential hazards, and recommending corrective actions.
  • Preserved confidentiality of sensitive information through strict adherence to company policies regarding access control systems usage and monitoring requirements.
  • Collaborated with other departments to address any safety concerns or potential threats in a timely manner.
  • Demonstrated adaptability under pressure, remaining calm during emergencies while directing appropriate responses from personnel.
  • Coordinated evacuation efforts during emergencies, ensuring the orderly exit of all occupants while maintaining constant communication with first responders.
  • Increased accuracy in incident reporting through meticulous documentation and record-keeping practices.
  • Worked with the LENEL system and have thorough knowledge of it.
  • Performed thorough system health checks of LENEL to ensure device were working properly and reported device that were not.
  • Permitted entry with escort for approved persons into secure locations.
  • Wrote detailed reports of all security breaches and investigations.

Security Officer

First Coast Security
07.2023 - 03.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded to alarms in a timely but professional manner.
  • Ran a checkpoint and ensured that prohibited items/materials were kept out.
  • Escalated any prohibited items/materials that were found in unauthorized areas.
  • Reported any and all safety concerns regarding the facilities I was patrolling.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Site Technician

Woodhill Homes
07.2021 - 01.2023
  • Reduced waste on-site by implementing effective material management strategies for optimal resource utilization.
  • Helped to streamline project workflows by consistently identifying opportunities for process optimization and suggesting practical improvements for implementation.
  • Maximized equipment performance through regular maintenance checks and troubleshooting issues as they arose.
  • Expedited project timelines with efficient coordination of materials, tools, and equipment necessary for each task.
  • Maintained a clean and organized worksite by enforcing proper disposal of debris and waste materials daily.
  • Performed pre-inspections of all houses through each stage of the building process to ensure work was being performed optimally and efficiently.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Greeted customers with a friendly and professional attitude.
  • Helped customers identify and work thorough any concerns they may have.

Gas Station Attendant

Space Age Fuel
07.2019 - 07.2021
  • Maintained clean and orderly work station.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Built trustful relationships with customers to encourage return visits.
  • Pumped gas for guests and took payments.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
  • Processed transactions quickly, reducing customer wait times.
  • Pumped propane for customers and took payments.
  • Maintained a friendly and professional attitude.

Education

High School Diploma -

Echo High School
Echo
06-2017

Skills

  • Incident reporting
  • Procedure adherence
  • Process monitoring
  • Teamwork and collaboration
  • Regulatory compliance
  • Control room operations
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Team leadership
  • Operational efficiency
  • Self motivation
  • Computer literacy
  • Professionalism
  • Scheduling

Certification

CPR Certified

Oregon DPSST Certified

Timeline

Control Room Supervisor

First Coast Security
11.2024 - Current

Security Control Room Operator

First Coast Security
03.2024 - 11.2024

Security Officer

First Coast Security
07.2023 - 03.2024

Site Technician

Woodhill Homes
07.2021 - 01.2023

Gas Station Attendant

Space Age Fuel
07.2019 - 07.2021

High School Diploma -

Echo High School

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Dalton Wohlcke