Dalton Kurz
Sales Manager
Charlotte,NC
Summary
8 years experienced sales professional with a demonstrated history working in various industries including hospitality, automotive, insurance, leasing, and real estate. Strong interpersonal and organizational communication, high attention to detail, and advanced analytical skills. Natural leader with years of success in sales and operations management.
Overview
7
7
years of professional experience
Work History
SALES MANAGER
BRDG Tech
01.2022 - 03.2023
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
OPERATIONS MANAGER
Evening Entertainment Group, Bottled Blonde
01.2018 - 05.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed and maintained relationships with external vendors and suppliers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
LICENSED HEALTH INSURANCE AGENT
USHA & AIBC
01.2019 - 01.2020
- Analyzed customer needs to provide customized insurance solutions.
- Conducted research and identified market trends to develop better strategies for sales.
- Generated leads through cold-calling, networking and other outreach methods.
- Utilized CRM software to manage client relationships.
- Created detailed reports for management to track performance and sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained high standards of customer service by building relationships with clients.
- Calculated premiums and established payment methods for sales.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Conducted annual reviews of existing policies to update information.
- Negotiated contracts and terms of sale with potential customers.
- Developed and implemented marketing strategies to boost sales and increase customer base.
INTERNET SALES MANAGER
Goodson Acura / Audi
01.2017 - 01.2019
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Updated company website with deals and product packages.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
SALES PROFESSIONAL
Atkinson Toyota
01.2016 - 01.2017
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Listened to customer needs and desires to identify and recommend optimal products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
LEASING PROFESSIONAL, ASSISTANT PROPERTY MANAGER
Horizon Realty Advisors
01.2016 - 01.2017
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Marketed property to local businesses through collateral, emails and phone calls.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Education
BACHELOR OF SCIENCE - BIOMEDICAL ENGINEERING
Texas A&M
2015
Skills
- Sales Expertise
- Business Development and Planning
- Verbal and Written Communication
- Market Intelligence
- Excellent Communication Skills
- Compelling Leadership Skills
- Exceptional Multitasking Skills
- Digital Sales
- Recruiting and Hiring
- Marketing Strategies
- Account Servicing
- Strategic Partnership
- CRM Software
- New Business Generation
Timeline
SALES MANAGER
BRDG Tech
01.2022 - 03.2023
LICENSED HEALTH INSURANCE AGENT
USHA & AIBC
01.2019 - 01.2020
OPERATIONS MANAGER
Evening Entertainment Group, Bottled Blonde
01.2018 - 05.2022
INTERNET SALES MANAGER
Goodson Acura / Audi
01.2017 - 01.2019
SALES PROFESSIONAL
Atkinson Toyota
01.2016 - 01.2017
LEASING PROFESSIONAL, ASSISTANT PROPERTY MANAGER
Horizon Realty Advisors
01.2016 - 01.2017
BACHELOR OF SCIENCE - BIOMEDICAL ENGINEERING
Texas A&M
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