DALVA L. FRANKLIN
Senior Director, Operational and Financial Analytics
Atlanta,GA
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Summary
Strategic Operational and Financial Leader
Results-driven financial leader with a proven track record in managing multi-million-dollar budgets, driving analysis, forecasting, and budget planning across diverse business lines. Adept at interpreting financial performance, presenting variances to senior leadership, and fostering collaborative data analyst teams. Seeking opportunities to leverage expertise in financial planning and analysis to drive strategic growth and optimize operational efficiency.
Seasoned Communication Specialist Proficient in Delivering Persuasive Presentations to Senior Executives
Demonstrates expertise in articulating complex concepts to senior leadership through compelling and impactful presentations. Known for distilling intricate information into clear, concise messages. Customizes presentations to resonate with executive audiences, employing persuasive narratives and visuals. Proficient in confidently conveying ideas, influencing decision-making, and facilitating collaborative discussions.
Demonstrated Leadership and People Management Proficiency
Track record of effective leadership and people management, fostering inspiration and empowerment within individuals and teams. Proficient in providing clear direction and facilitating communication to encourage collaboration and drive towards common objectives. Employing a strategic approach to talent development and conflict resolution ensures high engagement, productivity, and job satisfaction. Overall, adept at cultivating cohesive, high-performing teams that significantly contribute to organizational success.
Overview
15
15
years of professional experience
Skills
- Project Management
- Business Intelligence Data Modeling
- Strategic Risk Management
- Operational Efficiency
- Forecast Tracking
- Financial Leadership
- Financial Budgeting and Reporting
Work History
Senior Director, Financial Planning & Analysis
FleetCor
08.2021 - Current
- Proficiently manage $50M annual operational budget, overseeing analysis, forecasting, and budget planning for multiple lines of businesses.
- Interpret financial performance and present variances to senior leadership for informed decision-making.
- Nurture collaborative data analyst teams to enhance customer experience tracking and expense management
Program Manager
Asurion
03.2020 - 08.2021
- Spearheaded pay program growth strategies, resulting in notable $11M annual cost savings
- Collaborated with finance team to maintain budget alignment and track savings, proactively addressing potential budget-impacting spending issues
- Developed and oversaw pay models, communication materials, and reporting tools for enhanced financial management.
Senior Data Analyst
FleetCor
08.2018 - 03.2020
- Implemented data-driven insights to mitigate customer retention and revenue loss in North America Trucking Organization.
- Proficient in Salesforce, SQL, and Tableau for creating and extracting complex reports.
- Recommended data collection, analysis, and management methods to enhance data quality and system efficiency.
Business Analyst
Aspect Software Inc
12.2016 - 08.2018
- Orchestrated business strategies resulting in $5M in savings for Operations Organization
- Proactively identified process-related opportunities and risks impacted by change management processes.
- Developed and oversaw frontline process improvement program to enhance case management integrity and quality.
Business Analyst
T-Mobile
06.2008 - 12.2016
- Offered data-backed recommendations to enhance customer experiences and drive sales revenue.
- Leveraged data mining tools to consolidate big data into comprehensive reporting, empowering operational leaders in strategic decision-making.
- Proficient in creating and managing operational reporting tools, systems, and processes for streamlined operations and enhanced performance
Education
Master of Science - Data Analytics
2024
Bachelor of Science - Communications
2008
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