dalvasha newton
Steubenville,OH
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dietary Aide
Lancia Villa Vista
Steubenville, USA
04.2024 - Current
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Cleaned and sanitized kitchen equipment and surfaces.
- Directed patrons to restrooms and other amenities within facility.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Served specific meals to patients with special dietary needs.
Warehouse Packager
Amazon
Pittsburgh, PA
08.2024 - 01.2025
- Collaborated with team members to complete tasks efficiently within specified deadlines.
- Provided suggestions and feedback on improving departmental processes and work environment.
- Ensured that all products were stored properly according to safety regulations.
Key Holder Supervisor
The Harp and Habit
Steubenville, OH
12.2023 - 08.2024
- Built lasting client relationships by organizing and planning sales events.
- Tracked sales data to ensure accurate inventory levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Handled customer inquiries and complaints with professionalism and patience.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Line Cook/Prep Cook
Applebee's
Steubenville, USA
09.2017 - 12.2023
- Replenished food items from inventory and rotated ingredients.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Kept stations stocked and ready for use to maximize productivity.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Followed proper food handling methods and maintained correct temperature of food products.
Customer Service Representative
Civic Development Group
Steubenville, USA
04.2011 - 08.2015
- Actively listening to customer concerns, showing empathy, going the extra mile to exceed expectations, offering personalized service, proactively addressing potential issues, providing comprehensive product knowledge, and actively acting on customer feedback to improve service
Customer Service Representative
AT&T
Pittsburgh, USA
08.2006 - 07.2011
- Effectively managed a high-volume of inbound and outbound customer calls
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly
- Resolved service, pricing and technical problems for customers by asking clear and specific questions
Education
Diploma -
steubenville high school
Skills
- Hospitality
- Senior care
- Hoyer Lift
- Dietary aide experience
- Patient Care
- Kitchen Experience
- Grocery store
- Excellent Customer Service Skills
- Dementia care
- Caregiving
- Food Preparation
- Retail Sales
- Pricing
- POS
- Microsoft Office
- Inside sales
- Laundry
- Cooking
- Cleaning Experience
- Food Service
- Cash Handling
- Meal Preparation
- Home care
- Store management
Certification
- State Tested Nursing Assistant
- Driver's License
Timeline
Warehouse Packager
Amazon
08.2024 - 01.2025
Dietary Aide
Lancia Villa Vista
04.2024 - Current
Key Holder Supervisor
The Harp and Habit
12.2023 - 08.2024
Line Cook/Prep Cook
Applebee's
09.2017 - 12.2023
Customer Service Representative
Civic Development Group
04.2011 - 08.2015
Customer Service Representative
AT&T
08.2006 - 07.2011
- State Tested Nursing Assistant
- Driver's License
Diploma -
steubenville high school