Giany Orellano
Fajardo,PR
Summary
Motivated Waitress/Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Bartender
Lolita's Mexican Restaurant
12.2022 - Current
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
Waitress/Bartender
Di Mare Restaurant
07.2021 - 12.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Resolved guest and employee complaints to maintain complete customer satisfaction.
Education
Diploma - General Studies
Santiago Iglesis Pantin
Fajardo, PR05.2021
Skills
- Food and Beverage Service
- Customer Service and Rapport
- Cool Under Pressure
- Beverage Preparation
- Transactions and Cash Handling
- Able to Lift 30 Pounds
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Lolita's Mexican Restaurant
12.2022 - Current
Waitress/Bartender
Di Mare Restaurant
07.2021 - 12.2022
Diploma - General Studies
Santiago Iglesis Pantin
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