Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giany Orellano

Fajardo,PR

Summary

Motivated Waitress/Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Bartender

Lolita's Mexican Restaurant
12.2022 - Current
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.

Waitress/Bartender

Di Mare Restaurant
07.2021 - 12.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Resolved guest and employee complaints to maintain complete customer satisfaction.

Education

Diploma - General Studies

Santiago Iglesis Pantin
Fajardo, PR
05.2021

Skills

  • Food and Beverage Service
  • Customer Service and Rapport
  • Cool Under Pressure
  • Beverage Preparation
  • Transactions and Cash Handling
  • Able to Lift 30 Pounds

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender

Lolita's Mexican Restaurant
12.2022 - Current

Waitress/Bartender

Di Mare Restaurant
07.2021 - 12.2022

Diploma - General Studies

Santiago Iglesis Pantin

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Giany Orellano