Dalya Qaryaqos
Supervisor
El Cajon,CA
Summary
Dedicated Supervisor with a diverse background in the supervision role of leadership and effective communication. Proven ability to multitask and maintain records, a positive attitude, and proficiency in Microsoft Office. Possesses strong judgment, multitasking abilities, and effective communication skills. Accomplished in working under pressure and managing time effectively, with a history of being recognized for leadership and dedication. Motivated Claims Representative with a background in supervision, cashiering, and customer service. Proficient in filing, office systems, and creative problem-solving, with a focus on multitasking and negotiation. Dedicated to exceeding performance targets and providing exceptional customer service. 3 years of supervisory experience.
Knowledge of population health, care/case management clinical operations, and management expertise relating to business planning, process improvement, budget administration, and personnel management.
Working knowledge of Microsoft programs; proficiency with Word and Excel.
Knowledge of managed care principles, CPT, ICD-10, and experience with inpatient and outpatient medical review guidelines (MCG).
Familiar with Medi-Cal, and Medicare.
Ability to communicate effectively verbally and in writing; exceptional telephone and customer service skills; ability to establish effective working relationships with physicians and medical professionals.
Overview
12
12
years of professional experience
Work History
Front Office
01.2017
- Lead
- Front desk lead
- Injections, sutures(laceration), vitals, oral meds, Ivy’s, blood work, labs
- Dealing with insurance, billing, collecting payments, scheduling appointments, calling labs, and helping the Dr
- With the computer programs
- Translating in Arabic and Chaldean.
Supervisor
Afc urgent care
11.2015
- Where I oversee operations, provide leadership to the team, and ensure the delivery of high-quality urgent care services to patients
- My role involves staff management, scheduling, and maintaining a positive and efficient work environment
- Oversee daily operations, and staff scheduling, and ensure the delivery of high-quality urgent care services to patients
- Provide leadership and guidance to the team, ensuring a positive and efficient work environment
- Collaborate with cross-functional teams to implement process improvements and drive operational efficiency
- Kept detailed records of patient care and treatment plans to ensure continuity of care
- Collaborated with healthcare professionals to provide holistic care and ensure continuity of care.
Practice supervisor
01.2021 - Current
cent store
99 Cent Store
El Cajon, CA
01.2012 - 09.2013
- Cashier
- Served as a Head cashier at 99 Cent store, where my responsibilities included effectively managing cash transactions, addressing customer inquiries, and ensuring a positive and efficient checkout experience
- I also provided leadership and guidance to the cashier team, contributing to operational excellence
- Efficiently managed cash transactions and maintained financial integrity through accurate payment processing
- Addressed customer inquiries and resolved any issues or concerns professionally and courteously, ensuring customer satisfaction
- Provided leadership and guidance to the cashier team to optimize checkout operations and ensure customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Corp member
Conservation California Corp
01.2013 - 09.2013
- Planting, making roads for horses
- Going on the hills to investigate the area, plant, and clean
- Workout, translate.
Education
Diploma - undefined
Grossmont high school
June-2012
associate - business
Grossmont College
2023
administration Certificate in child development. - undefined
Advanced Training Associates Medical Assistant certified. - undefined
august-2015
Timeline
Practice supervisor
01.2021 - Current
Front Office
01.2017
Supervisor
Afc urgent care
11.2015
Corp member
Conservation California Corp
01.2013 - 09.2013
cent store
99 Cent Store
01.2012 - 09.2013
Diploma - undefined
Grossmont high school
associate - business
Grossmont College
administration Certificate in child development. - undefined
Advanced Training Associates Medical Assistant certified. - undefined
Skills
- Customer Needs Assessments
- Electronic Health Records
- Cash Register Operations
- Resource Management
- Policy Development
- Letters and Documentation
- Managing Files and Records
- Corrective Action Planning
- Managing Practice Operations
- Supply Ordering
- Managing Medical Practices
- New Hire Training
- Policy and Procedure Development
- Workflow Planning
- Payroll Administration
- Budget Oversight
- Schedule Management
- Biweekly Payroll Processing
- HIPAA Guidelines
- Train Employees
- Inventory Accuracy
- Facility Oversight
- Team Meetings
- Resource Monitoring
- Clinical Staff Management
- Deductible Collection
- Logistics Project Management
- Medical Billing and Collections
- Competency Reviews