Dalylah Cruz
The Bronx
Summary
Reliable with many hands on experiences with strong ability in time managing. Offering help in a variety of opportunities and organizing within. Seeking to expand skills while facilitating growth in experience.
Overview
3
3
years of professional experience
Work History
Assistant Substitute Teacher
Childcare Staffing
01.2024 - Current
- Maintained a safe and organized classroom environment for all students.
- Assisted teachers in classroom management and student engagement strategies.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Organized classroom activities, games and tasks to enhance interactive learning experience.
- Assisted with diaper changes and assisted children with toileting needs when necessary.
- Maintained daily records of activities, behaviors, meals, and naps.
- Made and distributed nutritious snacks by preparing and dividing into portions.
Crew Member
Shake Shack
10.2023 - 03.2024
- Operated cash register and handled customer transactions efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated opening and closing tasks, managing station setup and breakdown, guaranteeing strict adherence to all procedures and policies.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Maintained a clean, organized booth area including restocking supplies as needed.
- Greeted customers while delivering outstanding hospitality, clarifying menu offerings and guiding guests in their choices
Cashier, Crew Member
Chipotle
01.2023 - 09.2023
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
No Degree - Business Management
BMCC (Borough of Manhattan Community College)
High School Diploma -
The Cinema School
06.2023
Skills
- Time Management
- Cash handling
- Organized
- Arts and Crafts
- Activity planning
- Problem solving
- Leadership
- Team building
Timeline
Assistant Substitute Teacher
Childcare Staffing
01.2024 - Current
Crew Member
Shake Shack
10.2023 - 03.2024
Cashier, Crew Member
Chipotle
01.2023 - 09.2023
High School Diploma -
The Cinema School
No Degree - Business Management
BMCC (Borough of Manhattan Community College)