Dalylah Robles
Summary
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Medical Records File Clerk/Front Desk Medical Receptionist
Dr. Juan Carlos Canale MD
08.2021 - Current
- Contributed to a positive work environment through effective communication, teamwork, and professional conduct within the Medical Records Department.
- Supported clinical staff by promptly providing accurate patient information upon request.
- Maintained strict adherence to facility policies regarding the release of information for legal proceedings or third-party requests.
- Improved patient confidentiality by accurately organizing and securely maintaining medical records.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Maintained patient confidence by keeping patient records information confidential.
- Collaborated with other file clerks to maintain organization and cleanliness within the medical records department.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned and uploaded medical records into electronic medical records system.
- Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Medicine
Merced College
Merced, CA12-2025
High School Diploma -
Buhach Colony High School
Atwater, CA07-2022
Skills
- HIPAA compliance
- Patient confidentiality
- Scheduling appointments
- Healthcare regulations
- Document scanning
- File maintenance
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Medical Records File Clerk/Front Desk Medical Receptionist
Dr. Juan Carlos Canale MD
08.2021 - Current
Medicine
Merced College
High School Diploma -
Buhach Colony High School
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