Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalyn Sanders

Prosper

Summary

Dynamic and results-driven professional with a proven track record at Customer Research International, excelling in team collaboration and effective communication. Skilled in problem-solving and customer engagement, I consistently enhanced operational efficiency and maintained high satisfaction levels. A reliable quick learner, I adapt swiftly to challenges while ensuring quality outcomes.

Overview

18
18
years of professional experience

Work History

Dasher

DoorDash
San Marcos/Dallas
01.2021 - Current
  • Delivered food orders promptly, ensuring high levels of customer satisfaction.
  • Navigated routes efficiently using navigation apps for timely deliveries.
  • Communicated with customers to verify order details and estimated delivery times.
  • Maintained cleanliness and organization of delivery equipment and vehicle.
  • Accurately handled cash transactions during deliveries as required.
  • Collaborated with restaurant staff to streamline order pickups.
  • Adapted effectively to changing schedules and high-demand situations.
  • Verified order accuracy at pickup, ensuring all items were included before departure.

Food Delivery Driver

College Delivery
San Marcos
03.2016 - 03.2018
  • Delivered food orders promptly across campus locations, ensuring customer satisfaction.
  • Communicated with customers to confirm order details and resolve concerns efficiently.
  • Collaborated with restaurant staff for timely pickups and order accuracy.
  • Maintained strict food safety standards during transport to preserve meal quality.
  • Utilized customer feedback to enhance delivery practices in punctuality and service.
  • Engaged in essential vehicle maintenance, including cleaning and minor repairs.
  • Navigated local streets using GPS to optimize delivery routes effectively.

Supervisor

Customer Research International
San Marcos
01.2010 - 01.2014
  • Trained new staff on company policies and job responsibilities to ensure compliance.
  • Monitored daily operations, ensuring adherence to quality standards and performance metrics.
  • Developed team schedules to optimize workflow and enhance productivity.
  • Assisted in report creation based on customer insights and data analysis.
  • Facilitated interdepartmental communication to promote collaboration and project alignment.
  • Supervised a team of 15 employees, providing guidance on daily operational tasks.
  • Tracked project progress, delivering timely feedback and coaching to team members.
  • Maintained positive relationships with staff and management to foster a motivating work environment.

Interviewer

Customer Research International
San Marcos
01.2008 - 01.2010
  • Conducted in-depth interviews to gather customer insights for market research.
  • Trained new interviewers on best practices and effective questioning techniques.
  • Ensured compliance with ethical standards during participant interactions.
  • Interviewed potential participants to assess eligibility for studies.
  • Entered participant data into databases for analysis and record-keeping.
  • Performed structured interviews, recording audio for documentation purposes.
  • Identified and resolved inconsistencies in responses through targeted questioning.
  • Explained survey objectives and procedures to enhance comprehension among interviewees.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
05-2007

Some College (No Degree) -

Mountain View College
Dallas, TX

Skills

  • Customer engagement
  • Team collaboration
  • Problem solving
  • Effective communication
  • Patience and tolerance
  • Reliability and punctuality
  • Quick learner

Timeline

Dasher

DoorDash
01.2021 - Current

Food Delivery Driver

College Delivery
03.2016 - 03.2018

Supervisor

Customer Research International
01.2010 - 01.2014

Interviewer

Customer Research International
01.2008 - 01.2010

High School Diploma -

Duncanville High School

Some College (No Degree) -

Mountain View College

Similar Profiles

CREATE PROFILE