Dalynn Bass
Raleigh,NC
Summary
I am a highly motivated, self-starter with a resourceful approach and strong analytical communication skills, capable of collaborating with professionals from diverse backgrounds, in pursuit of new opportunities. As an effective problem-solver, Inage timelines, objectives, and deliverables while consistently producing high-quality work and achieving desired results. I am a team player who facilitates collaboration among teams and stakeholder groups, and I am widely recognized for being personable, humble, and a proactive leader. With a passion for challenges, I strive to provide value to clients while maintaining a positive attitude and an unwavering work ethic.
Overview
5
5
years of professional experience
Work History
Student Ambassador Committee Chair Member
Wake Technical Community College
07.2024 - Current
- Lead and coordinate the activities of the Student Ambassador's, overseeing recruitment, training, and hiring of new members
- Organize and facilitate campus events, tours, and information sessions aimed at engaging prospective students and promoting the institution's programs
- Spearhead initiatives to improve student outreach and recruitment, contributing to enhanced retention and student satisfaction
- Develop and maintain relationships with key stakeholders, including faculty, staff, and community partners, to strengthen the committee's role within the institution
- Provide leadership in training and motivating ambassadors to serve as positive role models, ensuring they effectively represent the institution's values and mission
Campus Tour Coordinator
Wake Technical Community College
07.2024 - Current
- Manage and coordinate tour schedules, ensuring efficient organization and availability for prospective students, families, and special groups for all five campus locations
- Communicate with prospective students and visitors to understand their scheduling needs, providing information on tour dates, times, and logistics
- Collaborate with various campus departments to ensure accurate and engaging information is presented during each tour
- Train and guide all student ambassadors and tour guides, ensuring they are well-prepared and knowledgeable about the campus, programs, and services offered
- Provide regular reports on tour attendance, visitor demographics, and feedback to improve future scheduling and marketing strategies
Career and College Access Coach
Wake Technical Community College
07.2023 - Current
- Design and execute outreach plans aligned with the college's strategic goals, focusing on increasing participation in Career & College Promise and post-high school enrollment
- Collaborate with high school administrators to assess needs and customize activities that promote college access for students, families, and school staff
- That includes developing tailored roadmaps for college access experiences
- Monitor and evaluate the effectiveness of all activities, providing data-driven summaries and recommendations at the end of each academic year
- Which increased overall enrollment in 2023-2024 by 32%
- Coordinate with key departments (Financial Aid, Career Services, WakeWorks, Workforce Continuing Education, Career and College Promise, Academic Advising) to design and deliver programming supporting students and families
- Lead information sessions, presentations, and application workshops to promote college preparedness and readiness
- Partner with the Director of College Access & Outreach to actively promote college readiness in Wake County Public Schools through strategic programs
- Plan and participate in recruitment efforts, including open houses, campus tours, and outreach events
Office Coordinator
Let's Cope Counseling Services, PLLC.
05.2020 - Current
- Assist with the administration and coordination of mental health care services, group therapy, and patient assessments
- Serve as a link between management and employees by handling questions, interpreting, and administering contracts
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Participate in the development and implementation of online marketing strategy
Senior Talent Search Advisor
Saint Augustine's University, TRIO
03.2021 - 06.2023
- Identified and recruited low-income, first-generation students, or students who have academic needs for services in grades 6-12, as well as high school graduates and post-secondary dropouts
- Managed an assigned caseload of 225-400 participants annually
- Created and conducted a variety of workshops for participants and parents, including but not limited to career exploration, vocational skills, personal development, study skills, decision making, SAT/ACT, financial aid, test taking, course selection, and admissions seminars
- Managed and monitored the academic progress of a caseload of targeted students from intake to successful transition through TRIO utilizing intrusive advising strategies and documented/tracked contacts
Education
Master of Science - Criminal Justice
North Carolina Central University
Durham, NC12.2018
Bachelor of Science - Criminal Justice
Elizabeth City State University
Elizabeth City, NC05.2016
Skills
- Group facilitation
- Public speaking
- Executive communication
- Team management
- Community stakeholder engagement
- Task coordination
- Project management
- Client relationship management
- Client coaching techniques
- Case management
- Managing timelines
- Managing resources
- Evaluating multifaceted initiatives
- Campus resource referrals
- Recruiting strategies
- Registration support
- Data entry
- Academic support
Leadership Experience
- Student Ambassador Committee Chair Member, Wake Technical Community College, 07/01/24, Current, Lead and coordinate the activities of the Student Ambassador's, overseeing recruitment, training, and hiring of new members., Organize and facilitate campus events, tours, and information sessions aimed at engaging prospective students., Spearhead initiatives to improve student outreach and recruitment., Develop and maintain relationships with key stakeholders., Provide leadership in training and motivating ambassadors.
- Campus Tour Coordinator, Wake Technical Community College, 07/01/24, Current, Manage and coordinate tour schedules., Communicate with prospective students and visitors., Collaborate with various campus departments., Train and guide all student ambassadors and tour guides., Provide regular reports on tour attendance and feedback.
Leadership And Professional Development
- Council for Opportunity in Education Seminar - Resetting Higher Education: Policy, Programs, Funding, 2021
- Policy Seminar - Understanding Title IX and Your Role as a TRIO Professional, 2022
- Emerging Leaders - Effective Leadership Skills and Strategies, 2025
Timeline
Student Ambassador Committee Chair Member
Wake Technical Community College
07.2024 - Current
Campus Tour Coordinator
Wake Technical Community College
07.2024 - Current
Career and College Access Coach
Wake Technical Community College
07.2023 - Current
Senior Talent Search Advisor
Saint Augustine's University, TRIO
03.2021 - 06.2023
Office Coordinator
Let's Cope Counseling Services, PLLC.
05.2020 - Current
Bachelor of Science - Criminal Justice
Elizabeth City State University
Master of Science - Criminal Justice
North Carolina Central University
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