Dalynn Cook
Columbia ,MS
Summary
Proactive and customer-focused, I leveraged strong communication and cash handling skills at Phat Rolls and The Deck to enhance service delivery and resolve issues efficiently. Demonstrated adaptability and a commitment to cleanliness, significantly contributing to team efforts and promotional activities. Excelled in fast-paced environments, consistently meeting quality standards.
Overview
2
2
years of professional experience
Work History
Ice Cream Roller
Phat Rolls
09.2024 - Current
- Collaborated with marketing efforts by sharing social media content featuring ice cream rolls and participating in promotional events.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Delivered exceptional customer service through friendly interactions and prompt responses to inquiries or concerns.
- Effectively resolved customer complaints or issues while maintaining a professional demeanor and upholding company standards.
Drive-Thru Cashier
The Deck
06.2023 - 05.2024
- Followed food safety and sanitation guidelines at all times.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Balanced cash drawer at beginning and close of shift.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Education
High School Diploma -
West Marion High School
Foxworth, MSSkills
- Strong communication skills
- Hygiene and sanitation
- Cleanliness standards
- Quality control monitoring
- Flexible schedule availability
- Adaptability to change
Timeline
Ice Cream Roller
Phat Rolls
09.2024 - Current
Drive-Thru Cashier
The Deck
06.2023 - 05.2024
High School Diploma -
West Marion High School
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