Dalynn Keith
Tomball,TX
Summary
Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients. I offer 4 years of total billing experience with two years of health care billing. I recently improved my skills in excel, VMS billing, direct billing and cash receivable/payment posting for AR.
Overview
7
7
years of professional experience
Work History
Billing Specialist AR Finance and Accounting
Advantis Medical Staffing
05.2023 - 07.2024
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
- Streamlined reconciliation processes, ultimately decreasing outstanding accounts receivable balances.
- Expedited resolution of unapplied credits by working closely with billing departments to address discrepancies promptly.
- Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
- Contributed to process improvement initiatives, resulting in more efficient workflows and enhanced internal controls.
Billing Specialist
AMN Healthcare
03.2022 - 05.2023
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
- Worked with team members and leadership to identify and develop process improvements.
- Processed and sent invoices, adjustments and credit memos to customers.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
- Completed billing audits in identified timeframes to report and investigate findings.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Answered customer questions to maintain high satisfaction levels.
- Executed account updates and noted account information in company data systems.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Developed strong professional rapport with vendors and clients.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Billing Specialist
U.S. Legal Support
12.2020 - 03.2022
- Liaised with patients, insurance companies and billing office personnel to effectively create and post bills, obtain payments and update system information.
- Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
- Reviewed existing billing processes and spearheaded ongoing simplification initiatives and operational strategies that improved company collections and customer satisfaction.
- Established, enforced and optimized billing policies and procedures to maximize revenue, streamline operations and minimize aging balances.
- Invoiced freight customers with proper backup and accurate rates, reviewed and analyzed contracts to verify accurate billing and resolved billing issues with vendors and carriers.
- Calculated figures such as discounts, percentage allocations and credits.
- Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
- Participated in educational opportunities, including workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Security Specialist
Assets Protection , Target
08.2018 - 12.2021
- Partnered with store managers on basis to conduct loss investigations.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
- Identified potential shoplifters and alerted management.
- Reviewed CCTV footage to obtain evidence of theft.
- Maintained safety and security of premises, visitors and employees.
- Noted and followed up on any unusual behavior.
- Controlled reduction of loss inventory by protecting company assets.
- Maintained store compliance with physical security schematics to protect assets.
- Produced well-written reports detailing shoplifting and attempted theft.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Beauty Consultant
Target
12.2017 - 08.2018
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended appropriate products to meet customers' individual needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Evaluated customer skin to determine unique conditions and skin type.
Education
GED -
Lone Star College
Conroe, TX2018
Skills
- Department reviews
- Inbound and outbound calling
- Problem-solving abilities
- CCTV tracking
- Loss prevention background
- High-energy attitude
- Report writing abilities
- Retail sales customer service
- Physical detention of suspects
- Security equipment familiarity
- Retail theft investigations
- Asset protection
- Customer relations
- Microsoft Office expertise
- Product organization
- Clerical support
- Sales expertise
- Training experience
- Stockroom procedures
- Customer communications
- Clerical
- Customer relations
- Client
- Customer service
- Inventory
- Law enforcement
- Loss prevention
- Microsoft Office
- Problem-solving
- Report writing
- Retail
- Retail sales
- Safety
- Sales
- Schematics
- Strategy
- Type
- Unique
- Written
- Invoicing proficiency
- Check processing
- Bill payment
- Data entry proficiency
- HIPAA Compliance
- Payment posting
- Research and due diligence
- Audit Procedures
- Records organization and review
- Billing and Invoicing
- Payment Collection
Timeline
Billing Specialist AR Finance and Accounting
Advantis Medical Staffing
05.2023 - 07.2024
Billing Specialist
AMN Healthcare
03.2022 - 05.2023
Billing Specialist
U.S. Legal Support
12.2020 - 03.2022
Security Specialist
Assets Protection , Target
08.2018 - 12.2021
Beauty Consultant
Target
12.2017 - 08.2018
GED -
Lone Star College
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