Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalyssa Guy

San Diego

Summary

To be a team contributor by adapting quickly and leveraging my skills in sales and customer service knowledge, I will be in a position to deliver a great customer experience while consistently taking pride in my work. Always focused on the "Big Picture" and ongoing commitment to impeccable integrity and a strong work ethic. Exceptional interpersonal abilities and cross-cultural knowledge to establish and maintain trusted industry relationships within high-profile networks.

Overview

6
6
years of professional experience

Work History

Office Manager

New California Restoration
05.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Sales Lead

American Eagle
03.2024 - 06.2025
  • Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets.
  • Performed daily store opening and closing duties, ensuring that all store policies were followed.
  • Analyzed store performance trends and created action plans to improve store operations.
  • Maximized store space and visibility through effective store layout and design.
  • Assigned tasks based on individual strengths and weaknesses, resulting in improved team collaboration and effectiveness.

Sales Consultant

AT&T Corporate
10.2020 - 03.2024
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Conducted market research to identify new business opportunities.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Maintained accurate records of all sales activities in the CRM system.
  • Attended trade shows, conferences, and other events to promote products or services.
  • Developed relationships with key stakeholders in order to build brand loyalty among customers.

Program Aide

La Mesa Spring Valley Schools
08.2019 - 10.2020
  • Provided individualized tutoring to struggling students.
  • Assisted with creating lesson plans for instruction.
  • Provided guidance to students regarding academic, social, and behavioral issues.
  • Organized classroom activities for students such as games, art projects, and field trips.
  • Conducted small group instruction sessions for targeted students.

Sales Associate

Victoria Secret PINK
09.2019 - 05.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.

Education

Student -

National University
La Jolla, CA

Diploma - undefined

Steele Canyon High School
Spring Valley, CA
06.2019

Skills

  • Communication & Presentation
  • Office 365, Salesforce, Excel, Zoom
  • Networking (Clients, Vendors, Associates)
  • Smart Device Configuration
  • Customer Training & Support
  • Customized Client Solutions
  • Complaint Resolution & Problem-Solving
  • Demonstrations
  • Sales & Marketing

Timeline

Office Manager

New California Restoration
05.2024 - Current

Sales Lead

American Eagle
03.2024 - 06.2025

Sales Consultant

AT&T Corporate
10.2020 - 03.2024

Sales Associate

Victoria Secret PINK
09.2019 - 05.2020

Program Aide

La Mesa Spring Valley Schools
08.2019 - 10.2020

Diploma - undefined

Steele Canyon High School

Student -

National University

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