I am looking for a change in career that will be challenging and rewarding like my previous job. I have excellent communication and social skills along with my experience, I know I can be a contributing and beneficial person to your facility. I have been a patient leader with a proven track record at Megan’s Kids Corner, enhancing child development and safety. Excelled in building relationships and implementing health guidelines, demonstrating adaptability to adapt to different situations daily.
My years as a secretary from my previous employers have helped my bookkeeping skills that I currently do for our trucking business, from finance to filing paperwork it has all been continued to be used to make our business work smoothly.
Overview
26
26
years of professional experience
Work History
Director of Daycare
Megan’s Kids Corner
05.2019 - Current
Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
Implemented continuous improvement initiatives based on feedback from parents, staff members, licensing agencies, or external consultants.
Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings.
Communicated with owners, board members and support team concerning personnel matters.
Developed strong relationships with families, fostering a sense of community within the daycare center.
Operated under licensing guidelines to protect health, safety and well-being of children.
Managed program paperwork and child records to comply with state requirements.
Attended approved training and continuing education courses to maintain certifications.
Developed relationships with community organizations to provide additional resources and services to families.
Stayed current on guidelines to maintain compliant program operations.
Bookkeeper
Allen Claycamp Trucking
02.2015 - Current
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Reconciled and corrected issues with financial records.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Maintained account accuracy by reviewing and reconciling checks monthly.
Entered figures using 10-key calculator to compute data quickly.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Owner of Daycare
Self Employed Services
01.2006 - 05.2019
Evaluated individual student needs, creating customized learning plans to support growth and development effectively.
Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
Improved daycare operations by implementing efficient scheduling and staff management practices.
Enhanced parent satisfaction through open communication channels and regular updates on child progress.
Maintained a safe and nurturing environment, adhering to state licensing regulations and standards.
Managed budgets responsibly while maintaining high-quality resources for children''s daily use at the facility.
Reduced incidences of behavioral issues by establishing clear expectations for conduct within the facility.
Store Manager
Sugar Shack General Store
08.2012 - 01.2014
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Supervised guests at front counter, answering questions regarding products.
Interacted well with customers to build connections and nurture relationships.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Secretary
Heritage Crossings Nursing Home
04.2004 - 05.2005
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Entered data into system and updated customer contacts with information to keep records current.
Provided clerical support to company employees by copying, faxing, and filing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Enhanced visibility of office policies by creating and distributing employee handbook.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Secretary
Aurora Cooperative
07.1999 - 04.2004
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Watching daily market updates to let our customers know when to market their grains.
Daily phone calls to and from customers for grain hauling from off farm, from elevators, to different locations for transportation
Formed great relationships with customers as I was trained to run the scales at our locations putting me “out in the field” making good PR with those customers that I usually spoke to on the phone.
In August of 2002 I was transferred to the Clay Center location as their secretary and scale operator. I was in the office answering calls, questions, running the scale for fertilizer and grain. I kept inventory of the parts inside and did billing for the tire department and scale products.
Advanced Medical Support Assistant at United States Department Of Veterans AffairsAdvanced Medical Support Assistant at United States Department Of Veterans Affairs