Damain Dessett

Check delivery logo for my shift.

Operated truck for transportation tasks.

Coordinated timely delivery of healthcare materials.

Spoke with Rn and lon to sign Documents

Replace old and returnable container

Return all paper at the end if shift

• Handled challenging scenarios with composure, ensuring professional conduct during conflict resolution.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.