Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PROPERTY MAMAGER
TERMS COMMERCIAL PROPERTY INC
11.2021 - Current
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
RESIDENTIAL MANAGER
Enable
04.2016 - 10.2021
Created Staff work schedules so each shift has an appropriate number of employees
Communicate effectively with residents, staff and others by listening, being respectful and promoting positive demeanor throughout the community and home
Organized entertaining recreational activities for home while staying within the budget
Help Individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support
Created and maintained appropriate relationships with outside agencies to ensure continuum of care
Supervised, hired and trained new managers
CORRECTIONAL OFFICER
George Hill Correctional Facility
05.2014 - 03.2016
Supervised up to 96 inmates in a maximum-security facility maintaining 100% accountalility
Conducted prisoner roll calls, escorts and lock-downs monitored inmates daily activities
Watching closely for unusual behavior, improper conduct or signs of possible conflict
Performed periodic patrols of the entire correctional facility area to maintain or and prevent escapes
Searched cells, living quarters, visiting areas,recreational areas, and buildings for contraband or unapproved items
Participatated in inmate counts as the backup officer, response to inmate fights and requests for staff assistance
Relieved the management team of routine duties permitting additional overhead dedicated to strategic planning and management
PAROLE CASE MANAGER
Opportunities For All
08.2010 - 03.2014
Assign residents to Case Managers so that each resident receives program services by contract
Provide input to management for the purpose of reviews, salary action and promotion, or transfer of disciplinary action
Weekly meetings and other services are in compliance with the contract facilities daily groups
Behavior Modification, Substance Abuse, Sex Aids and STDs, Health and Hygiene, Computers, Gang Intervention
Helped Design a curriculum for parolees
Provides clients with community resources when they make a transition into other care facilities or enviroments
Administer random drug tests and assists individuals with barriers to employment such as housing and transportation, etc
Education
GED - Communications
Pittsburgh Job Corp
Pittsburgh, PA
07.1998
Skills
YARDI
INTERPERSONAL SKILLS
TRAINING
COMPLIANCE
DOCUMENTATION
RESEARCH
VENDOR RELATIONSHIPS
PROBLEM SOLVING
CONFLICT RESOLUTION
ATTENTION TO DETAIL
POLICIES AND PROCEDURES
HIPAA
MICROSOFT OFFICE SUITE
First aid training
Certification
Certified ACT 235, 2021
Timeline
PROPERTY MAMAGER
TERMS COMMERCIAL PROPERTY INC
11.2021 - Current
RESIDENTIAL MANAGER
Enable
04.2016 - 10.2021
CORRECTIONAL OFFICER
George Hill Correctional Facility
05.2014 - 03.2016
PAROLE CASE MANAGER
Opportunities For All
08.2010 - 03.2014
Certified ACT 235, 2021
GED - Communications
Pittsburgh Job Corp
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