Damarcus Henderson
The Colony,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking more professional challenges utilizing interpersonal skills and problem solving skills to help a company grow in the right direction.
Overview
8
8
years of professional experience
Work History
Install Spclst
UnitedHealthcare
06.2023 - Current
- Load and audit for providers who work specifically in FQHC/RHC facilities
- Audit contract loads for quality and reporting
- Utilization of various databases such as CSP facets, CORE, NICE, and Probase
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Install new members to their assigned accounts
- Work collectively on special projects that are on excel spreadsheets.
- Prioritizes aged work to ensure they are submitted for audit before their TAT.
- Submit 30-35 work items daily
Sr Provider Data Specialist
UnitedHealthcare
04.2019 - 06.2023
- Conducts research for different clients such as hospitals, physicians, dental, and pharmaceutical networks.
- Detected and resolved data quality issues and discrepancies for integrity and quality control.
- Conducts audit and provide feedback to reduce errors and improve processes and performance
- Responsible for representing the provider network area on company IT products, reporting and tracking provider calls and complaints.
- Mentoring newly hired employees, offering insight into job duties and company policies for easier transition to job position.
Provider Data Operations
UnitedHealthcare
04.2017 - 04.2019
- Researching specific databases such as NPI to pull in valid provider data information.
- Working large projects on Excel spreadsheets that are assigned by Subject Matter Experts
- Utilization of different databases such as NDB and Phycon
- Processing correct contracts for different clients to ensure no claim issues occur.
- Work with a wide range of credentialing providers as well as assisting in provider relations and medical billing.
Fulfillment
Conduent
01.2016 - 03.2017
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Met with UPS, FedEx, and USPS carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Labeled assigned packages and inspected for defects or inaccuracies.
- Sort and cut various clients spoil postage meter stamps for postage refund
- Maintained accurate inventory data by identifying and correcting pricing discrepancies.
Education
Some College (No Degree) - Computer Science
Collin College
Some College (No Degree) - Business
Stephen F Austin State University
Nacogdoches, TXHigh School Diploma -
The Colony High School
06.2012
Skills
- Computer skills
- Flexible and adaptable
- Critical thinker
- Written communication
- MS Office
- Dependable
- Working Collaboratively
- Work Ethic
- Type 50-55 WPM
- Security Systems
Timeline
Install Spclst
UnitedHealthcare
06.2023 - Current
Sr Provider Data Specialist
UnitedHealthcare
04.2019 - 06.2023
Provider Data Operations
UnitedHealthcare
04.2017 - 04.2019
Fulfillment
Conduent
01.2016 - 03.2017
Some College (No Degree) - Computer Science
Collin College
Some College (No Degree) - Business
Stephen F Austin State University
High School Diploma -
The Colony High School