Damari Jones
Brandywine,MD
Summary
Dedicated professional with experience in automotive repair and customer service. Skilled in diagnosing mechanical issues, conducting maintenance, and enhancing customer satisfaction. Committed to safety and efficiency in all operations.
Overview
6
6
years of professional experience
Work History
Mechanic
Cuffie Automotive Center
Hilcrest Heights, MD
01.2025 - Current
- Identified and analyzed vehicle issues using diagnostic tools. using advanced diagnostic tools and equipment.
- Identified mechanical problems on various vehicles using specialized equipment. on a wide variety of vehicles using specialized tools and equipment.
- Conducted inspections and servicing of critical vehicle systems for performance. critical vehicle systems including brakes, exhaust, transmissions, engines, and suspension to maintain optimal functionality.
- Executed repairs and component replacements on various vehicle parts. faulty components including brakes, engines, and transmissions.
- Repaired and replaced worn parts like brake pads and wheel bearings, ensuring vehicle safety and performance.
- Executed preventive maintenance tasks including oil changes and tune-ups. services such as oil changes and tune-ups on cars and trucks.
- Conducted routine maintenance on various vehicle makes and models.
- Delivered service recommendations to customers based on vehicle assessments. recommendations to customers based on detailed vehicle condition assessments.
- Upheld cleanliness and organization in the work area to ensure safety. and organized work environment following safety standards.
Warehouse Clerk
Nordstrom
Upper Marlboro, Maryland
06.2022 - 11.2024
- Achieved 30% improvement in delivery accuracy by optimizing workflows.
- Processed incoming shipments and organized products to optimize warehouse layout for quick access.
- Maintained accurate inventory records to ensure stock availability and reduce discrepancies.
- Assisted team members with inventory audits and stock replenishment to support operational efficiency.
- Conducted regular inspections to uphold cleanliness and organization standards.
- Ensured compliance with safety protocols during all warehouse operations.
- Trained new employees on warehouse procedures and equipment usage.
Customer Service Representative
Walgreen's Pharmacy
Suitland, Maryland
04.2020 - 06.2022
- Resolved customer complaints promptly, leading to improved satisfaction and loyalty.
- Developed strong customer relationships that fostered repeat business and trust.
- Assisted customers with prescription orders and product inquiries to ensure timely service.
- Processed transactions accurately through point-of-sale systems and cash registers.
- Maintained optimal inventory levels by restocking shelves and organizing products.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD05-2022
Skills
- Vehicle inspection
- Diagnostic tools
- Attention to detail
- Effective communication
- Workflow optimization
- Safety compliance
- Time management
Timeline
Mechanic
Cuffie Automotive Center
01.2025 - Current
Warehouse Clerk
Nordstrom
06.2022 - 11.2024
Customer Service Representative
Walgreen's Pharmacy
04.2020 - 06.2022
High School Diploma -
Frederick Douglass High School