Damari Martinez
Springfield,MA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Baystate Health
Springfield , MA
08.2019 - Current
- Superuser
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Inspected equipment to ensure proper working order prior to use on patients.
- EKG Specialist/New Hire Medical Assistant trainer
- Proficient in Vaccine Administration, Flu and Covid
- Primary minor surgery Medical Assistant ensuring patient comfort and safety throughout the process along with providing take come care instructions post minor surgery
- Infection Control/Hand washing Champion
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Scheduled appointments for patients via phone and in person.
Catering Manager
Sodexo- Mass Mutual
Springfield, MA
12.2001 - 10.2017
- Supervised servers during catered events to ensure high standards of service were met.Team of 15
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Resolved problems or concerns to satisfaction of involved parties.
- Up kept records required by government, OSHA
- Inspected dining and serving areas for cleanliness and proper setup.
- Worked with chefs to prepare custom menus, special meals, and featured beverages.
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
- Delegated work to staff, setting priorities and goals.
- Trained new employees to perform duties.
- Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.
Education
Associate of Arts - Liberal Arts And Sciences
Springfield Technical Community College
Springfield, MA06-2019
Certificate Medical Assisting - Medical Assisting
Springfield Technical Community College
Springfield, MA06-2019
Skills
- Procedure Assistance
- HIPAA Compliance
- Patient Scheduling
- Medical Terminology
- Patient-Focused Care
- Electrocardiography (EKG)- Specialist
- CPR
- Quick Problem Solver
- Customer Service/ Excellent Communication Skills
Accomplishments
- MA of the Year Award for 2021 and 2023 for providing expectional care and support to patients
Languages
Spanish
Professional
Timeline
Medical Assistant
Baystate Health
08.2019 - Current
Catering Manager
Sodexo- Mass Mutual
12.2001 - 10.2017
Associate of Arts - Liberal Arts And Sciences
Springfield Technical Community College
Certificate Medical Assisting - Medical Assisting
Springfield Technical Community College