Summary
Overview
Work History
Education
Skills
Activities
Awards
Timeline
Generic

Damaria Glenn

Kennesaw,GA

Summary

Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handling diverse concerns with solution-focused mindset and attention to detail. While ambitiously advancing in personal expertise and company sales performance.

Overview

6
6
years of professional experience

Work History

Team Lead /Team Member Associate

Chick-Fil-A
Kennesaw GA
09.2023 - Current
  • Gained greater experience in cashiering and knowledge of financial understanding in sales with targets to meet market demands in fast-paced environments
  • Phone etiquette skills/ technique has led to the increase of customer retention
  • Ability to facilitate group work
  • Ability to receive feedback in a positive manner
  • Trained and mentored new employees to maximize team performance
  • Consistently providing professional, friendly, and engaging customer service
  • Developed and maintained positive working relationships with others to reach business goals
  • Resolves guest complaints quickly and effectively
  • Worked with the management team to implement proper division of responsibilities.

Student Intern/Computer Engineer

Internship/Apprenticeship
Chicago IL
06.2022 - 07.2023
  • Gained fundamental knowledge on Computer literacy and coding
  • Demonstrated good verbal and written communication with coworkers and management
  • Maintain an excellent attendance record, consistently arriving to work on time
  • Studied and maintained exceptional knowledge in coding languages Java and C++
  • Build small applications in regards to demonstration.

Line cook

Panera Bread
Chicago IL
08.2020 - 07.2022
  • Setting up and stocking stations with all necessary supplies
  • Cooking menu items in cooperation with the rest of the kitchen staff
  • Exceptional oral and written communication abilities
  • Stock inventory appropriately
  • Comply with nutrition and sanitation regulations and safety standards
  • Maintain a positive and professional approach with coworkers and customers.

Representative

Student Ambassador
Chicago IL
08.2018 - 03.2020
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
  • Build personal relationships with tour guests and prospective students to promote positive experiences
  • Creating effective presentations
  • Represented as Senior student for the School Board.

Education

Bachelor of Science - Computer Science

Kennesaw State University
Kennesaw
05-2026

Associate of Science - Computer Science And Programming

Malcolm X College
Chicago, IL
05-2023

High School Diploma -

Chicago Technology Academy
Chicago, IL
06.2022

Skills

  • Collaborative
  • Communication
  • Convergent-thinker
  • Resilient
  • Marketing knowledge
  • Versatility
  • Quality Control
  • Employee engagement
  • Time Management
  • Organizational skills
  • Food Preparation
  • Sales
  • Customer Service

Activities

Young Women Leadership, Chicago, IL, Mentee/Youth Leader, 07/2019, 06/2022, Facilitating discussions on social justice, self-love, and STEM representatives., Maintained community and relationships with mentors and peers., Coached, instructed, and supervised youths through collaborative efforts with like-minded and creative team members.

Awards

  • A Honor Roll at Plato Learning Academy 2017-2018
  • Perfect Attendance at Plato Learning Academy 2017-2018
  • Highest Academic Achievement at Chicago Tech Academy 2021-2022

Timeline

Team Lead /Team Member Associate

Chick-Fil-A
09.2023 - Current

Student Intern/Computer Engineer

Internship/Apprenticeship
06.2022 - 07.2023

Line cook

Panera Bread
08.2020 - 07.2022

Representative

Student Ambassador
08.2018 - 03.2020

Bachelor of Science - Computer Science

Kennesaw State University

Associate of Science - Computer Science And Programming

Malcolm X College

High School Diploma -

Chicago Technology Academy
Damaria Glenn