Damarien Harrison
Wilmington,NC
Summary
Dynamic and results-oriented professional with extensive experience in hospitality and maintenance, notably at Hotel Tarrymore. Excelled in guest service excellence and housekeeping expertise, significantly enhancing guest satisfaction. Demonstrated strong maintenance awareness and guest support skills, ensuring smooth operations and safety. Proven ability to master new skills rapidly, contributing to team success and operational efficiency.
Overview
6
6
years of professional experience
Work History
Houseman
Hotel Tarrymore
Wilmingto , NC
12.2023 - 11.2024
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Participated in emergency drills and procedures to ensure guest safety.
- Sorted and counted linens and organized in storage areas.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Upheld hotel standards for cleanliness and guest service.
- Reported any damages or repairs needed to the maintenance supervisor.
- Performed deep cleaning tasks as scheduled or required.
- Collaborated with other departments to ensure smooth operation of hotel services.
- Inspected guest rooms after cleaning ensuring they met standards of cleanliness.
- Assisted with loading, unloading luggage for guests upon arrival, departure.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Environmental Services Housekeeper
New Hanover Regional Medical Center
Wilmington, NC
05.2021 - 11.2023
- Mixed water and detergents or acids to prepare cleaning solutions.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Dusted furniture, machines or equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed company uniform, performance and security policies with every job.
- Ensured that all areas were kept clean according to established standards.
- Replenished cleaning chemicals according to instructions provided by management team.
- Kept work area neat and tidy at all times.
- Operated car wash machinery and monitored its functionality.
- Performed daily maintenance checks on all equipment used in the facility.
Janitor
Stomritz Cleaning Service
Wilmington, NC
03.2020 - 12.2021
- Cleaning the DDP building during COVID-19(contracted job)
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Maintain janitorial supply inventory.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Moved equipment and furniture to thoroughly clean space.
- Serviced, cleaned and restocked restrooms.
Cook
Bojangles' Famous Chicken 'n Biscuits
Wilmington, NC
01.2019 - 01.2020
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Distributed food to service staff for prompt delivery to customers.
- Followed established procedures and requirements for safe food handling, storage and service.
- Packed fast food products in approved containers, cups, and bags.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Checked expiration dates on all products before serving them to customers.
- Stocked shelves and cases with new or transferred items.
Education
High School Diploma -
E.A. Laney High School
Wilmington, NC06-2020
Skills
- Turndown service
- Guest support
- Supplies organization
- Maintenance awareness
- Guest service excellence
- Housekeeping expertise
- General laborer(Forklift)
Timeline
Houseman
Hotel Tarrymore
12.2023 - 11.2024
Environmental Services Housekeeper
New Hanover Regional Medical Center
05.2021 - 11.2023
Janitor
Stomritz Cleaning Service
03.2020 - 12.2021
Cook
Bojangles' Famous Chicken 'n Biscuits
01.2019 - 01.2020
High School Diploma -
E.A. Laney High School
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
PRIYANKA PATILPRIYANKA PATIL
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel
Kalpana Anil GaikwadKalpana Anil Gaikwad
F&B Hostess at ERTH HOTEL (Armed Forces Club and Hotel)F&B Hostess at ERTH HOTEL (Armed Forces Club and Hotel)
Lauren StrnadLauren Strnad
Substitute Teacher, K-Eighth Grade at ESS/ Pender County SchoolsSubstitute Teacher, K-Eighth Grade at ESS/ Pender County Schools
Meredith BatemanMeredith Bateman
Sales Associate at Regal CinemasSales Associate at Regal Cinemas