DAMARI M. PAYNE
Richmond,VA
Summary
Versatile leader offering 19 years of hands on diversified experience throughout the Human Services field. Looking to advance my career and continue to effectively deliver culturally and developmentally appropriate patient care services.
Overview
8
8
years of professional experience
Work History
Mental Health Skill Building Counselor
Harry Co
01.2019 - 11.2019
- Provided services for individuals by managing patients with substance dependence and co-occurring mental health diagnosis by assisting with maintaining stability and independence in the community and in the home
- Used skills and evidence-based practices to establish goals and treatment plans with patients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed then Implemented treatment plans that include goals specifically centered around the client’s needs.
- Documented services and responses to treatment in patient case files.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
Residential Supervisor
Pinnacle Treatment Center
03.2021 - 06.2023
- Oversight of 6 residential homes and facility up to 48 patients
- Supervision of 30 employees, evaluating and managing performances of staff
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Provided ongoing direction and leadership for program operations.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- knowledgeable in 3.1 Low Intensity Residential setting
- Provided monthly trainings and meetings with employees to improve milieu and improve knowledge within role while, discussing new ideas and updating on program details and milestones
- Managed and documented expenses for clients and department
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Completed payroll for department
- Issued and submitted Background check info for all employees
- Conducted onboarding for new employees
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Provided monthly trainings and meetings with employees to improve milieu and improve knowledge within role
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
Executive Assistant
Pinnacle Treatment Services
01.2020 - 03.2021
- Supervised and managed patient medications for compliance
- Assisted and worked under the instruction of the Executive Director
- Assisted in the facilitation of group sessions
- Assisted clients in daily activities
- Assisted and conducted the reentry plan for each substance user.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Transcribed meeting minutes
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
Lead Residential Aide
Pinnacle Treatment Center
03.2019 - 01.2020
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Actively trained new employees in their role
- Practiced proper cleaning to support proper infection control policies
- Reported unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
- Completed proper incident reports as necessary
- Answered all oncall communications via, text and phone and supported patient concerns and safety
- Collaborated with medical team on proper medical policies.
- Monitored the client's self administration of medication.
- Composed residential employee schedule
Private Duty Care
01.2017 - 01.2019
- Provided care and assistance for elderly woman who suffers with Dementia
- Provided activities to assist with memory care and exercising motor skills per family requests
- Provided assistance with grooming and ADL’s
- Provided care and assistance for individual adolescent with cerebral palsy while working under the supervision of an LPN
- Assisted with preparing for school and preparing for appointments
Certified Nursing Assistant
BrightStar Care
01.2015 - 01.2017
- Provided care to elderly clients with Dementia, and Alzheimer’s, tasks included but are not limited to, medication reminders, assisting with personal grooming, assisting with personal hygiene care
- Responded to client concerns and requests per Director of Nursing.
Human Resources Coordinator
Home Health Connection
01.2015 - 01.2016
- Maintained employee personnel files, explained human resource policies and procedures to all employees
- Assisted with the preparation of performance review and communicated necessary information to supervisors for dissemination of information
- Verified and maintained the accuracy of I-9 documents.
Education
Medical Coding -
J. Seargent Reynolds Community College
2020
Brite Sun - CNA, Med Tech, EKG Tech
Allied Health
High Point, NC2015
Pharmacy Technology
Ashworth College
2014
No Degree - Psychology, Social Work
Virginia Union University
Richmond, Va2012
Direct Care Professional - undefined
Manchester Community College
Manchester, CT2008
Skills
- Proficient in Microsoft office
- Department oversight
- Employee Payroll processing
- Data Entry
- Medication Administration
- Monthly Progress Reporting
- Tracking Client Progress
- Case Management
- Conflict resolution
- Working knowledge of Electronic medical record systems ( THERAP, KIPU, UKG)
- Substance Abuse Treatment
- Knowledge of human behavior and performance along with principles and methods of physical and mental dysfunction
Timeline
Residential Supervisor
Pinnacle Treatment Center
03.2021 - 06.2023
Executive Assistant
Pinnacle Treatment Services
01.2020 - 03.2021
Lead Residential Aide
Pinnacle Treatment Center
03.2019 - 01.2020
Mental Health Skill Building Counselor
Harry Co
01.2019 - 11.2019
Private Duty Care
01.2017 - 01.2019
Certified Nursing Assistant
BrightStar Care
01.2015 - 01.2017
Human Resources Coordinator
Home Health Connection
01.2015 - 01.2016
Medical Coding -
J. Seargent Reynolds Community College
Brite Sun - CNA, Med Tech, EKG Tech
Allied Health
Pharmacy Technology
Ashworth College
No Degree - Psychology, Social Work
Virginia Union University
Direct Care Professional - undefined
Manchester Community College