Da’Marious Napier
Doha, ,Qatar
Summary
Dynamic and resourceful professional with extensive experience in munitions systems management, customer service, and team leadership across diverse organizational settings. Adept at driving complex projects from conception to completion, leveraging strong strategic planning and problem-solving skills. Proven track record of enhancing operational efficiency and meeting critical supply chain requirements under stringent conditions. Recognized for exceptional ability to train teams, manage substantial asset inventories valued at over $100 million, and ensure compliance with rigorous safety and technical standards. Committed to applying skills in new environments and industries to achieve outstanding results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Precision Guided Missiles Technician
Amentum
01.2023 - Current
- Manage and oversee maintenance requirements for the depot’s largest single equipment account, valued over $100 million, ensuring optimal functionality and readiness.
- Perform critical missile testing procedures to guarantee usability for Jet Fighters, maintaining strict adherence to technical specifications and safety standards.
- Conduct comprehensive repairs and restorations of munitions, applying technical expertise to ensure high operational standards and equipment reliability.
- Maintain meticulous documentation of assets and parts, enhancing inventory management and operational efficiency within munitions operation.
- Generate timely order requests for essential equipment and parts, ensuring availability and preparedness for deployment and testing.
- Execute scheduled inspections of munitions and facility equipment, identifying and documenting equipment defects for timely repair or replacement.
- Played key role in establishing robust local logistic network, successfully overcoming significant supply chain challenges and returning 46 missiles to service 14 months ahead of schedule.
Customer Service Representative
Uhaul
03.2022 - 12.2022
- Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and fulfilling special order requests.
- Assisted customers with appointment scheduling and merchandise pickups, ensuring smooth transactions and positive experiences.
- Maintained meticulous attention to detail during inventory management tasks, conducting accurate counts and verifying stock levels.
- Inspected incoming and outgoing shipments to guarantee precision and prevent discrepancies.
- Demonstrated strong communication skills while
- interacting with customers and colleagues, fostering a positive and collaborative work environment.
Customer Service Representative
Planet Fitness
01.2022 - 08.2022
- Enforced gym regulations and upheld high standards of customer conduct, ensuring a safe and enjoyable environment for all patrons.
- Successfully promoted memberships and personal training sessions, effectively meeting sales targets and contributing to revenue growth.
- Provided personalized assistance to gym members, addressing their needs and preferences with professionalism and courtesy.
- Conducted informative gym tours for new members, highlighting facility features and amenities.
- Maintained certification in CPR and AED through the American Red Cross, ensuring readiness to respond to medical emergencies.
Munitions Storage Inspector
USAF
10.2019 - 09.2021
- Executed meticulous planning and scheduling of explosive operations to meet strict deadlines and safety standards.
- Ensured comprehensive verification of shipping documents for assets, maintaining high levels of accuracy and compliance with regulatory requirements.
- Conducted detailed inspections of munitions items to determine serviceability, adhering to technical specifications and safety protocols.
- Managed document control activities for shipping and receiving of hazardous materials, enhancing traceability and inventory accuracy.
- Spearheaded the reclassification of assets based on serviceability, inspection findings, and technical data, optimizing resource utilization.
- Utilized advanced software tools such as TICMS, CMRS, JHCS, and ETIMS to update stockpile records and track inventory efficiently.
- Maintained operational excellence in warehouse management, overseeing the upkeep of equipment and facilities to prevent operational disruptions.
Physical Trainer Leader
USAF
08.2018 - 09.2019
- Designed and implemented personalized workout programs tailored to individual client abilities and goals, enhancing physical performance and well-being.
- Developed and led both personal and group fitness sessions, incorporating innovative and specialty fitness programs to engage and motivate participants.
- Provided expert guidance on exercise modifications and safe workout techniques to participants with prior injuries, ensuring a safe training environment.
- Achieved health education and wellness objectives by introducing new, effective training programs that addressed diverse fitness needs.
- Educated clients on nutrition, lifestyle choices, and weight management strategies, fostering holistic health improvements and personal growth.
Conventional Munitions Crew Chief
USAF
08.2017 - 08.2018
- Led a team of technicians in the assembly of over 4000 munitions, including 100+ bomb builds, ensuring operational success during wartime engagements.
- Facilitated operational demonstrations of munitions to the Royal Navy, showcasing advanced capabilities and enhancing international military relations.
- Trained and supervised team members in precise munition assembly techniques, optimizing deployment readiness and maintenance practices.
- Directed the procurement of parts and materials, adhering to strict safety regulations from OSHA, EPA, and host nation standards.
- Managed hazardous material disposal and implemented robust safety protocols to maintain a safe and compliant work environment
Munition PGM Crew Chief
USAF
08.2016 - 08.2017
- Supervised and trained a diverse team in daily inspections, troubleshooting, and preventive maintenance for munitions on F-16, U-2, and A-10 aircraft.
- Managed comprehensive maintenance schedules for eight different weapons platforms, supporting various fighter and unmanned aircraft to ensure mission readiness.
- Enforced rigorous safety protocols to maintain high standards of safety and compliance, significantly reducing potential hazards.
- Leveraged advanced software for data management, including Excel and Outlook, enhancing tracking and operational efficiency.
Munition Storage Apprentice
USAF
01.2015 - 08.2016
- Assisted in the accurate stocking and labeling of merchandise, maintaining organized storage according to size and color specifications.
- Enhanced customer interaction by providing attentive service, including locating products and processing transactions efficiently.
- Applied rigorous safety protocols in handling and storage areas to ensure a safe working environment.
- Actively participated in inventory management, ensuring accurate stock levels and timely availability of products.
Munitions Flight Line Delivery Crew Chief
USAF
01.2015 - 08.2016
- Coordinated the delivery and configuration of munitions for fighter jet training in accordance with strict flight schedules.
- Managed logistics from production to airfield, supporting operations for F-16, F-15, Predator, and Reaper drones during wartime and peacetime.
- Conducted thorough pre/post-use inspections and certified compliance with safety standards, enhancing operational safety and performance.
- Maintained operational integrity of nuclear-certified heavy goods vehicles and munitions handling equipment, ensuring readiness and serviceability.
McDonalds Crew Member
McDonald's
01.2012 - 12.2014
- Efficiently manage multiple responsibilities including cooking, cashiering, and maintaining cleanliness throughout the restaurant to ensure a seamless operation.
- Prepare menu items according to company standards, focusing on speed, accuracy, and quality to enhance customer satisfaction.
- Operate the cash register, process transactions swiftly, and address customer inquiries with prompt and courteous service.
- Implement rigorous cleanliness and sanitation practices in both kitchen and customer areas to uphold health and safety regulations.
- Assist in training new employees on operational procedures and customer service techniques, contributing to team efficiency and cohesion.
- Proactively resolve customer issues, ensuring a positive dining experience and maintaining the restaurant’s reputation for excellent service.
Education
Associate of Applied Science - General Studies
Community College of The Air Force
Montgomery, AL03.2020
High School Diploma -
Eastland Fairfield Career And Technical Schools
Groveport, OH05.2014
Skills
- Strategic Planning
- Understanding Customer Needs
- Self-Motivated
- Emergency Preparedness
- Staff Training
- Oral/Written Communication
- Project Management
- Inventory Management
Accomplishments
Air Force Achievement Medal with 2 Oak Leaf Clusters, AF Outstanding Unit Award, AF Good Conduct Medal with 1 Oak Leaf Cluster, National Defense Service Medal, Global War on Terrorism Service Medal, Korean Defense Service Medal, Nuclear Deterrence Operations Service Medal, Air & Space Commendation Medal
Certification
- ISSA CPT - Certified Personal Trainer
- First Aid/CPR Certified
- "Secret" Clearance (USAF)
- Sit down Forklift Certified
- Airfield Driving Certified
- Inventory and Quality Control
- OSHA HazMat & EPA Regulations
- Munitions Systems Technology and Maintenance Schools
Timeline
Precision Guided Missiles Technician
Amentum
01.2023 - Current
Customer Service Representative
Uhaul
03.2022 - 12.2022
Customer Service Representative
Planet Fitness
01.2022 - 08.2022
Munitions Storage Inspector
USAF
10.2019 - 09.2021
Physical Trainer Leader
USAF
08.2018 - 09.2019
Conventional Munitions Crew Chief
USAF
08.2017 - 08.2018
Munition PGM Crew Chief
USAF
08.2016 - 08.2017
Munition Storage Apprentice
USAF
01.2015 - 08.2016
Munitions Flight Line Delivery Crew Chief
USAF
01.2015 - 08.2016
McDonalds Crew Member
McDonald's
01.2012 - 12.2014
Associate of Applied Science - General Studies
Community College of The Air Force
High School Diploma -
Eastland Fairfield Career And Technical Schools