Damaris Emmons
Walden,NY
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent listening skills. With these things I am sure I will have a clear understanding of Podiatry which will motivate me to learn, grow and excel in your field.
Overview
15
15
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
Middletown, NY
09.2021 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
Bartender
Whoo's Sports Bar
Newburgh, NY
09.2018 - 03.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
Bartender/Bar Manager
Orange County Choppers Cafe
Newburgh, NY
08.2012 - 09.2018
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Improved and applied social media marketing strategies to increase patronage.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Set up glassware, liquor and other necessary supplies for special events.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Chiropractic Assistant
Justino Chiropractic And Wellness Center
New Paltz, NY
07.2006 - 04.2012
- Performed electric muscle stimulation, massage and mechanical traction.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Inputted patient data into office's computer system using Software and checked all information for accuracy.
- Taught patients about medications, procedures and care plan instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Maintained detailed records of test results by entering data and patient information into computer.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Education
High School Graduate -
John I. Leonard High School
Greenacres, FL06.1993
Skills
- Customer Service and Rapport
- Experience with Eclipse Medical Software
- Conflict and Complaint Resolution
- Transactions and Cash Handling
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Team Player
- Check Payment Processing
- TIPS Certified
- Classic Cocktails
- Liquor, Beer and Wine Knowledge
- Teamwork and Professionalism
- Outstanding Customer Service
- Bar Operations and Logistics
- Aloha POS
- Supply and Inventory Maintenance
- Handling Difficult Customers
- Private Events and Catering
Timeline
Server
Darden Restaurants, Olive Garden
09.2021 - Current
Bartender
Whoo's Sports Bar
09.2018 - 03.2021
Bartender/Bar Manager
Orange County Choppers Cafe
08.2012 - 09.2018
Chiropractic Assistant
Justino Chiropractic And Wellness Center
07.2006 - 04.2012
High School Graduate -
John I. Leonard High School
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