Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damaris Contin

Orange Park

Summary

Graduated in Tourism Business Administration and Medical Office Administration with extensive experience in Customer Service, bilingual (fluent in Spanish), organized and detail-oriented with high standards of performance. Extensive experience in Sales, Office administration and Customer Service.

Overview

13
13
years of professional experience

Work History

Bilingual Cashier and Customer Service Associate

JC Penney
01.2023 - Current

Duties includes customer service and Sales.

Increased sales by offering appropriate upsells on promotional items while handling transactions.

Assisted customers with inquiries and product information, ensuring a positive shopping experience.

Bilingual Reservation Agent/Front Desk Receptionist

Hyde Resort & Residences
02.2022 - 07.2022

Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.

Managed accurate reservations and changes into the hotel system. Handled reservations via phone, email, or online platforms, providing information about room availability, rates, and hotel amenities. .

Scheduler

Dr. Michael Barnard & Associates Dental Office
03.2021 - 02.2022

Responsible for managing and coordinating patient appointments for a dental practice. Answering phone calls, responding emails, scheduling, re-scheduling, and confirming appointments. Maintained and updated patient records, personal information and appointment history. Manage appointment reminders and follow-ups.

Cashier/Customer Service

BJ's Wholesale Club
04.2020 - 08.2021

Processing cash, debit, credit, and check transactions using a cash register or point-of-sale system.

Balancing the cash, recording purchases, stocking shelves and organizing and ordering merchandise.

Sales Associate & Cashier

Macy's
01.2017 - 12.2019

Provided positive first impressions to welcome existing, new, and potential customers.

Managed returns, exchanges and refunds in accordance with store policy.

Prepared merchandise for sales floor by pricing or tagging.

Helped customers locate products and checked store system for merchandise at other sites.



Front Desk Receptionist

Hotel Flamenco-Playa Dorada
01.2012 - 12.2015

Greeting customers and answering phones,

receiving and delivering mail.

Assisting with maintaining and ordering office supplies.

Managing the reception area.

Assign rooms based on accommodation request.

Education

Technical school - Medical Office Administration

Florida Career College
Pembroke Pines, FL
07.2021

BS - Tourism Business Administration

Technological University of Santiago (UTESA)
12.2008

Bachelor - Academy of Science & Arts

San Felipe High School
07.1983

Skills

  • Office administration
  • Cash Handling
  • Microsoft Word
  • Multitasking and organization
  • Strong work ethic
  • Patience and empathy
  • Reliability and punctuality
  • Fluent bilingual
  • Customer service

Timeline

Bilingual Cashier and Customer Service Associate

JC Penney
01.2023 - Current

Bilingual Reservation Agent/Front Desk Receptionist

Hyde Resort & Residences
02.2022 - 07.2022

Scheduler

Dr. Michael Barnard & Associates Dental Office
03.2021 - 02.2022

Cashier/Customer Service

BJ's Wholesale Club
04.2020 - 08.2021

Sales Associate & Cashier

Macy's
01.2017 - 12.2019

Front Desk Receptionist

Hotel Flamenco-Playa Dorada
01.2012 - 12.2015

BS - Tourism Business Administration

Technological University of Santiago (UTESA)

Bachelor - Academy of Science & Arts

San Felipe High School

Technical school - Medical Office Administration

Florida Career College
Damaris Contin