Damaris Diaz
La Crosse,WI
Summary
Accomplished Housekeeping Manager at The Charmant Hotel, adept in elevating guest relations and maintaining impeccable cleaning standards. Excelled in training staff, boosting efficiency, and reducing costs through strategic inventory management. Skilled in scheduling, with a strong focus on customer service. Highly-qualified Housekeeping Manager offering 8 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
8
8
years of professional experience
Work History
Housekeeping Manager
The Charmant Hotel
09.2016 - Current
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
Education
Associate of Arts - Graphic Design
The Art Institute of Tampa
Tampa, FL05.2011
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest Relations
- Scheduling and Planning
- Customer service-focused
- Cleaning practices
Accomplishments
- Supervised team of 12 staff members.
Timeline
Housekeeping Manager
The Charmant Hotel
09.2016 - Current
Associate of Arts - Graphic Design
The Art Institute of Tampa
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