Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
EH Correctional Officer
Women's Community Correctional Center
11.2024 - 05.2025
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Receptionist
Usa Towing & Recovery
07.2021 - 07.2024
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.