Damaris Ixchop
El Monte,CA
Summary
Efficient and detail-oriented laboratory analyst with 3+ years of experience in preparing and analyzing aerobiological and environmental AIR samples. Proficient in using LIMS and maintaining accurate documentation. Proven skills in teamwork, data analysis, and customer service. Fluent in Spanish and English.
Overview
9
9
years of professional experience
Work History
Analyst
Pinnacle Laboratory
Lawndale, CA
08.2024 - Current
- Mold/PCM Analyst
- RESPONSIBILITIES: include, but are not limited to, the following: Prepare and analyze aerobiological and environmental AIR samples
- Identify of different fungal spores, bacteria, and fungi
- Accurately enters and reports analytical data using the LIMS
- Performs independent data reviews for other analysts' work
- Help conduct and run laboratory tests, and analyze results
- They compile and record data for the documentation needed for testing and report preparation
- Ensure to get familiar with standard analytical lab equipment
- Maintain and manage accurate and precise documentation
- Support insuring testing to be in compliance with schedules by team oriented processing
- Set specific goals for projects to measure progress and evaluate end results.
Customer Service Representative
American envoy airlines
Los Angeles, CA
08.2022 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Assisted passengers with disabilities in navigating the airport and boarding or disembarking from aircrafts
- Provided personalized assistance to wheelchair-bound passengers, ensuring their comfort and safety throughout their journey
- Effectively communicated with passengers to understand their specific needs and preferences
- Collaborated with airline staff and ground crew to coordinate wheelchair requests and ensure timely service
- Demonstrated strong problem-solving skills by resolving any issues or challenges faced by wheelchair-bound passengers during travel
- Maintained a high level of professionalism while interacting with passengers, maintaining confidentiality and respecting privacy at all times
- Ensured compliance with all safety regulations and procedures when assisting passengers in wheelchairs
- Managed multiple tasks simultaneously, prioritizing passenger needs while adhering to strict schedules
- Provided clear instructions to other airport personnel on how best to assist individuals using wheelchairs during transfers or connections between flights
- Trained new employees on proper techniques for safely maneuvering wheelchairs through various areas of the airport, including security checkpoints and boarding gates
- Demonstrated empathy towards individuals facing mobility challenges, offering emotional support as needed
- Coordinated closely with flight attendants to ensure seamless transitions for disabled passengers during boarding and deplaning
- Increased customer satisfaction by providing exceptional service tailored specifically for each individual's unique needs
- Served as a point of contact for customers requiring ongoing assistance throughout their travel experience
- Kept work area clean and organized.
- Provided guidance and support to passengers during security screenings, helping them navigate through metal detectors and other screening procedure
Lab Analyst
Patriot Environmental Services
Los Angeles, CA
03.2022 - 08.2024
- Mold/PCM Analyst
- RESPONSIBILITIES: include, but are not limited to, the following: Prepare and analyze aerobiological and environmental AIR samples
- Accurately enters and reports analytical data using the LIMS
- Performs independent data reviews for other analysts' work
- Help conduct and run laboratory tests, and analyze results
- They compile and record data for the documentation needed for testing and report preparation
- Ensure to get familiar with standard analytical lab equipment
- Maintain and manage accurate and precise documentation
- Support insuring testing to be in compliance with schedules by team oriented processing
Field Courier
Patriot Environment
Fullerton, CA
10.2021 - 03.2022
- Field Courier working from the Fullerton branch and Los Angeles Offices
- Drove samples to the Patriot Environmental Laboratory and Culver City LAB
- Responsible to make sure technicians had all equipment
- Picked up samples from clients or did home-morning picks
- Did inventory and collected data reports and kept all archive in order
- Drove Company's car to the mechanic for tune ups and monthly services
- Responsible for Company's car in maintenance and equipped for long trips
Service Agent/Driver
Airport Terminal Management
Los Angeles, CA
03.2018 - 09.2021
- Drove passengers to their designated gates
- Overlooked flights and supervised
- Picked up VIP passengers from lounges and dropped them to their gates, made sure they boarded on time
- Responsible for passengers flight accommodations
- Provide customer service for all passengers with special assistance
- Supervised arrivals and made sure all passengers with special assistance were taken care or taken to get processed through immigration or taken to their next flight
Housekeeper
Oralias Licardies
Los Angeles, CA
03.2016 - 01.2018
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
Secretary
ESCOglass
Los Angeles, CA
11.2015 - 05.2016
- Mail, fax correspondence
- Arrange deliveries of legal correspondence for clients
- Schedule and made appointment
- Attend to customer's
- Prepared and distributed invoices
- Billed clients
- Made phone calls to clients
Education
High school or equivalent -
Benjamin Franklin Senior High School
Highland Park, CASkills
- Cleaning
- Laundry
- Teamwork
- Computer
- Multitasking
- Toddler care
- Courier
- Driving
- Incident reporting
- Analytical problem solving
- Report preparation
- Disability awareness
- Patient assistance
- Safety awareness
- Professionalism and courtesy
- Route planning
- Baggage handling
- Check-in procedures
- Boarding support
- Boarding gate procedures
- Check-in processes
- Ticketing
- Baggage checks
- Baggage handling abilities
- VIP support
- Ticketing knowledge
- Airline policies
- Security screenings
Additional Information
I'm available to work hard and learn. 'A clean environment helps you think better and do better.'
Languages
- Spanish, Fluent
- English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Analyst
Pinnacle Laboratory
08.2024 - Current
Customer Service Representative
American envoy airlines
08.2022 - Current
Lab Analyst
Patriot Environmental Services
03.2022 - 08.2024
Field Courier
Patriot Environment
10.2021 - 03.2022
Service Agent/Driver
Airport Terminal Management
03.2018 - 09.2021
Housekeeper
Oralias Licardies
03.2016 - 01.2018
Secretary
ESCOglass
11.2015 - 05.2016
High school or equivalent -
Benjamin Franklin Senior High School
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