Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Overview
1
1
year of professional experience
Work History
Salesclerk
2nd Ave Thrift
07.2022 - 02.2023
Boosted sales by effectively promoting products and engaging with customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Managed inventory to ensure optimal product availability for meeting customer needs.
Collaborated with team members to achieve store sales targets and improve overall performance.
Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Kept front check out area clean and organized for efficient service.
Processed payments and returns with accuracy and efficiency.
Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Assisted customers by finding items quickly to boost store satisfaction rates.
Opened and closed store by balancing cash registers and receipts.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Scanned merchandise and bagged using appropriate strategies for different items.
Retained excellent client satisfaction ratings through outstanding service delivery.
Managed customer accounts to secure customer satisfaction and repeat business.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Monitored customers for signs of security concerns and escalated issues to management.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Certificate - Medical Billing & Coding
DeVry University
Downers Grove, IL
01.2025
High School Diploma -
Abraham Lincoln High School
Philadelphia, PA
06.2021
Skills
Product Merchandising
Suggestive Selling
Loss Prevention
Bagging Knowledge
Cash Handling
Accurate Money Handling
Cash Register Operation
Technical Support
Interpersonal skills
Active listening
Organization
Customer service
Excellent communication
Time management
Attention to detail
Multitasking
Reliability
Customer Retention
Account Management
Interpersonal Communication Skills
Payment Processing
Safety and Cleanliness Standards
Reliable and Responsible
Honest and Dependable
Team Cooperation
Dressing Room Assistance
Flexible Hours
Languages
Spanish
Elementary
Timeline
Salesclerk
2nd Ave Thrift
07.2022 - 02.2023
Certificate - Medical Billing & Coding
DeVry University
High School Diploma -
Abraham Lincoln High School
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