Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Damaris Jimenez

Philadelphia,PA

Summary

Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Overview

1
1
year of professional experience

Work History

Salesclerk

2nd Ave Thrift
07.2022 - 02.2023
  • Boosted sales by effectively promoting products and engaging with customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Managed inventory to ensure optimal product availability for meeting customer needs.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Kept front check out area clean and organized for efficient service.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Opened and closed store by balancing cash registers and receipts.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Certificate - Medical Billing & Coding

DeVry University
Downers Grove, IL
01.2025

High School Diploma -

Abraham Lincoln High School
Philadelphia, PA
06.2021

Skills

  • Product Merchandising
  • Suggestive Selling
  • Loss Prevention
  • Bagging Knowledge
  • Cash Handling
  • Accurate Money Handling
  • Cash Register Operation
  • Technical Support
  • Interpersonal skills
  • Active listening
  • Organization
  • Customer service
  • Excellent communication
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Customer Retention
  • Account Management
  • Interpersonal Communication Skills
  • Payment Processing
  • Safety and Cleanliness Standards
  • Reliable and Responsible
  • Honest and Dependable
  • Team Cooperation
  • Dressing Room Assistance
  • Flexible Hours

Languages

Spanish
Elementary

Timeline

Salesclerk

2nd Ave Thrift
07.2022 - 02.2023

Certificate - Medical Billing & Coding

DeVry University

High School Diploma -

Abraham Lincoln High School
Damaris Jimenez