Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damaris Maldonado

Redmond,OR

Summary

Dedicated Room Attendant with proven expertise at Tetherow Resort, recognized for enhancing guest satisfaction through meticulous room inspections and quality assurance. Skilled in time management and teamwork, I excel in maintaining high cleanliness standards while training new staff, ensuring a seamless and welcoming environment for all guests.

Experienced with maintaining cleanliness and guest satisfaction in fast-paced environments. Utilizes attention to detail and efficient cleaning techniques to create welcoming atmosphere. Knowledge of hospitality protocols ensures consistent and high-quality service.

Overview

8
8
years of professional experience

Work History

Room Attendant

Tetherow Resort
07.2022 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
  • Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Housekeeping Room Attendant

Pronghorn Resort
04.2017 - 12.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

Madras High School
Madras, OR
06-2012

Skills

  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Room preparation
  • Room inspection
  • Time management
  • Multitasking and prioritizing
  • Quality assurance
  • Mentoring and training
  • Detail-oriented
  • Stress tolerance
  • Restroom detailing
  • Cleaning bathrooms

Languages

English
Spanish

Timeline

Room Attendant

Tetherow Resort
07.2022 - Current

Housekeeping Room Attendant

Pronghorn Resort
04.2017 - 12.2021

Madras High School

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