Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Damaris Martinez

Denver

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

17
17
years of professional experience

Work History

Sales Associate

Macys Department Store
08.2022 - 01.2025
  • Trained new sales associates on company policies and customer service techniques.
  • Collaborated with team members to develop effective merchandising strategies.
  • Resolved customer complaints efficiently, fostering positive shopping experiences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Manager

Axion Multi Servicios
09.2016 - 04.2022
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Office Administrator

Silvercloud Insurance
10.2008 - 04.2009
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Edited documents to improve accuracy of language, flow and readability.

Office Clerk

Claim Specialist International
04.2008 - 10.2008
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Rangeview High School
Aurora, CO
05.2008

Skills

  • Office Management
  • Team Management
  • Staff Training
  • Office Supplies and Inventory
  • Sorting and Delivering Mail
  • Skilled in Microsoft Office
  • Spanish Fluency
  • Friendly and Relatable
  • Confidence and Drive

Timeline

Sales Associate

Macys Department Store
08.2022 - 01.2025

Office Manager

Axion Multi Servicios
09.2016 - 04.2022

Office Administrator

Silvercloud Insurance
10.2008 - 04.2009

Office Clerk

Claim Specialist International
04.2008 - 10.2008

Rangeview High School

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Damaris Martinez