Damaris Martinez
Miami,FL
Summary
Proactive and motivated with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
15
15
years of professional experience
Work History
Entrepreneur
Amara's Creative Studio
01.2021 - Current
- Launched and grew two distinct online storefronts, achieving combined 60% monthly revenue increase through tailored digital product
- Launched "Exit 28", platform that helped over 200 women in its first six months
- Created over 150 digital products, increasing store traffic by 45%
- Maintained strong customer relationships, achieving 98% satisfaction rate and encouraging repeat business.
- Launched new product lines successfully through comprehensive planning, strategy and research.
Manager
Eyebrow Design
03.2019 - 12.2021
- Instrumental in strategizing marketing initiatives that increased business referrals by 20%, enhancing overall company visibility.
- Managed operational processes, resulting in 15% increase in team efficiency and productivity
- Adjusted and reorganized job assignments, leading to 20% faster project completion time
- Led marketing campaigns, resulting in 25% increase in client referrals and new business opportunities
- Created positive work environment, increasing employee retention by 30%
Sales Manager
Ventura Corp, Carolina
04.2015 - 01.2019
- Pioneered sales training program resulting in 25% uplift in individual sales figures
- Improved sales operations, leading to 30% increase in team performance through targeted training programs
- Developed and implemented effective sales strategies, resulting in 40% increase in revenue
- Managed and trained team of 133 associates, boosting individual sales by 25% through guidance and incentives
- Oversaw and conducted sales calls, achieving consistent average of $19,000 each quarter.
- Resolved customer issues quickly to close deals and boost client satisfaction.
FRG Leader
US Army
02.2011 - 03.2015
- Managed inbound electronic and phone communications during overnight during deployment, collaborating effectively to ensure smooth operations during critical situations with over 120 spouses and Commanders.
- Demonstrated responsibility and commitment in handling sensitive information.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Maintained high standards of customer service and crisis resolution.
- Collaborated effectively to ensure smooth operations during critical situations.
- Facilitated communication between clients and other service providers.
Assistant Manager
Next Day Blinds
01.2009 - 01.2011
- Developed and implemented sales strategies, resulting in 124% increase in annual sales figures
- Collaborated closely with sales manager, achieving with 15% uplift in monthly and annual sales goals
- Strengthened vendor partnerships, expediting payment processes and reducing operational overhead by 20%
- Scrutinized sales analytics, adjusting sales approaches to enhance revenues by 30%
- Contributed to store growth strategies that saw remarkable 124% increase in year-over-year sales.
Education
Master of Science Digital - Forensics & Cybersecurity
University of Maryland Global Campus
College Park, MD2021
Bachelor of Arts - Business Management
American InterContinental University
Schaumburg, IL2009
Skills
- Microsoft O ce Suite (Word, Excel, PowerPoint), Canva Design Proficiency E-commerce
- Management (eg, Etsy), Digital Marketing, Windows, Computer Proficiency
- Hard Skills:
- Operations Management, Project Management, Sales Strategy Execution, Data Interpretation, Sales
- Team Leadership, Vendor Relationship Management, Customer Relationship Building, Product
- Recommendation, Marketing Campaign Management, Goal Setting and Tracking
- Professional
- Communication, Presentation, Critical Thinking, Teamwork, Cross-Functional Coordination, Operational
- Team Empowerment, Interpersonal Skills, Attention to Detail
- Operational Planning
- Revenue Generation
Licensed 2-15
Florida 2-15 Life, Health and Variable Annuities Agent license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Entrepreneur
Amara's Creative Studio
01.2021 - Current
Manager
Eyebrow Design
03.2019 - 12.2021
Sales Manager
Ventura Corp, Carolina
04.2015 - 01.2019
FRG Leader
US Army
02.2011 - 03.2015
Assistant Manager
Next Day Blinds
01.2009 - 01.2011
Master of Science Digital - Forensics & Cybersecurity
University of Maryland Global Campus
Bachelor of Arts - Business Management
American InterContinental University
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