Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waitress
Sala Thai Restaurant
01.2024 - Current
Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Entrepreneur
Myself
04.2022 - Current
I have two small businesses that I created on my own and do as a small side hustle. I do Acrylic nails and toes and I also have a bouquet business as well.
My instagram is @damarisnailz & @DMxBouquets if you would like to check my work out.
Established strong client relationships through exceptional customer service and communication skills.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Utilized floral design techniques to craft unique floral arrangements.
Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
Maintained fresh inventory through proper rotation, storage, and display methods.
Teaching Assistant
Richmond College Prep Schools
02.2023 - 01.2024
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Sales Associate
Cricket Wireless
07.2019 - 01.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Psychology
Contra Costa College
San Pablo, CA
06.2025
High School Diploma -
John Henry High School
Oakland, CA
06.2022
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cleanliness
Cash Handling
Hospitality service expertise
Handling Complaints
Complex Problem-Solving
Performance Improvement
Positive Attitude
Computer Skills
Relationship Building
Calm and Patient Demeanor
Collaborative Teamwork
Time Management
Listening Skills
Multi-tasking strength
Flower arranging
Customer Service-Oriented
Bouquet Wrapping
Nail Extensions
Nail art techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Sala Thai Restaurant
01.2024 - Current
Teaching Assistant
Richmond College Prep Schools
02.2023 - 01.2024
Entrepreneur
Myself
04.2022 - Current
Sales Associate
Cricket Wireless
07.2019 - 01.2023
No Degree - Psychology
Contra Costa College
High School Diploma -
John Henry High School
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