Summary
Overview
Work History
Education
Skills
Timeline
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Damaris Negrillo

Brandon,FL

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement as well as growth.

Overview

13
13
years of professional experience

Work History

Hospitality Office Manager

The Wilson Company
Tampa, FL
02.2016 - Current
  • Reviewed and ensured contract accuracy before signing on behalf of the company.
  • Resolved customer inquiries promptly and maintained positive client relationships.
  • Managed and organized filing system for records, correspondence, and documents.
  • Reconciled bank statements and generated journal entries for general bookkeeping tasks.
  • Maintained office organization to support efficiency, professionalism and performance objectives.
  • Handled confidential matters and requests using judgment and initiative.
  • Monitored clients' payment status and promptly reached out regarding outstanding payments.
  • Received, reviewed and processed invoices for payment.
  • Managed and processed petty cash and employee expense reports.

Residential Support Specialist

The Wilson Company
Tampa, FL
12.2012 - 02.2016
  • Provided administrative support to Regional Community Managers and VP
  • Generated reports for management teams.
  • Delivered outstanding customer service to clients through in-person and telephone interactions.
  • Assisted in monthly reconciliation of accounts receivable ledgers.
  • Conducted training sessions on regulatory compliance for employees.

Compliance Analyst

The Wilson Company
Tampa, FL
06.2011 - 12.2012
  • Reviewed and processed residential applications.
  • Completed audit files and worked one-on-one with internal auditors.
  • Conducted training programs at multiple sites, focusing on compliance and leasing.
  • Processed and screened credit reports.
  • Certified household incomes to qualify per tax credit guidelines
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Jefferson High School
Tampa, FL
05-2002

Skills

  • Administrative Support
  • Financial Accounting
  • Organizational Skills
  • Data Compiling
  • Accounting and bookkeeping
  • Compliance Oversight
  • Bilingual fluency in Spanish
  • Adaptability
  • Teamwork

Timeline

Hospitality Office Manager

The Wilson Company
02.2016 - Current

Residential Support Specialist

The Wilson Company
12.2012 - 02.2016

Compliance Analyst

The Wilson Company
06.2011 - 12.2012

High School Diploma -

Jefferson High School

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Damaris Negrillo