D
Houston,TX
Summary
Management professional with a history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. Proven track record of delivering results in fast-paced environments with pockets of ambiguity. Stellar command with delivering results, win-win outcomes, and navigating cross-functional teams.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager
River Oaks Cleaners
2018.03 - Current
- Set up and activate new customers accounts.
- Maintain detailed records of customers transactions interactions and comments for future reference.
- Inform customers about billing procedures and payment options.
- Answering customers inquiries. providing accurate information about the services.
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service .
- Monitored team productivity and performance to support goal.
Cashier Manager
Houston Discount Sales
2006.06 - 2016.09
- Trained new cashiers on the use of point-of-sale systems, including proper handling of money, credit card transactions, gift cards, coupons
- Completed point of sale opening and closing procedures by counting contents of registers and preparing daily bank or safe deposits
- Delivered quick, professional, and friendly check-out experience to customers
- Trained new staff members on cash register operations as well as store policies and procedures
- Handled large amounts of money and supported accuracy of financial transactions
- Implemented security measures such as verifying IDs for credit card purchases or requiring signatures on certain types of transactions.
Head Cashier
Foodco
2000.09 - 2006.03
Education
Cosmetology Certificate -
Houston Community College
05.2005
Skills
- Bilingual
- Excellent Communication
- Work Planning and Prioritization
- Multitasking Abilities
- Adaptability
- Staff Management
- Professional and Courteous
- Money Handling
Certification
Cosmetology
References
References available upon request
Timeline
Manager
River Oaks Cleaners
2018.03 - Current
Cashier Manager
Houston Discount Sales
2006.06 - 2016.09
Head Cashier
Foodco
2000.09 - 2006.03
Cosmetology Certificate -
Houston Community College
Cosmetology
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