DAMARIS RAMIREZ
Reno
Summary
Dynamic professional with extensive experience in hospitality and management, notably at Hard Rock Hotel and Casino. Proven track record in enhancing operational efficiency and staff training. Bilingual and Serve Safe certified, excelling in quality control and customer service. Recognized for developing effective processes that elevate service standards and drive team performance.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
TMCC
Reno
06.2025 - Current
Amazon Driver
New Day Logistics
Reno
2025 - Current
- Operated delivery vehicles to transport goods efficiently and safely.
- Inspected vehicles daily for safety and maintenance requirements.
- Loaded and unloaded cargo, ensuring proper handling of items.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Program Coordinator
University of Nevada, Reno
Reno
- Coordinated program schedules and logistics for university events and workshops.
- Assisted in developing promotional materials for programs and initiatives.
- Supported budget management by tracking expenses related to program activities.
Sous Chef/Café Night Manager
Hard Rock Hotel and Casino
Sacramento
- Successfully launched Fresh Harvest Buffet and Hard Rock Café, achieving highest restaurant traffic in Casino.
- Enhanced recipes and updated documentation, establishing templates and SOPs for safe work environments.
- Managed burger room operations, including meats, grinds, cuts, and heavy machinery safety training.
- Oversaw kitchen operations, ensuring food quality, staff development, and compliance with sanitation regulations.
- Provided COVID-19 training to all staff prior to reopening to ensure safety precautions were followed.
- Coordinated front and back of house activities, addressing customer complaints efficiently.
- Appraised staff performance and generated daily reports to identify areas for improvement.
- Placed orders using Stratton Warren, created schedules, and approved payroll via Kronos.
Trainee
United States Military
Oklahoma City
- Enhanced mission effectiveness and communication through team collaboration.
- Adhered to safety protocols during physical training and operational tasks.
- Participated in drills to strengthen tactical skills and teamwork dynamics.
Solar Sales Consultant
V3 Electric
Lincoln
- Demonstrated leadership by adapting rapidly to changing environments.
- Educated clients on benefits and installation processes of solar energy systems.
- Consistently honed communication skills through reading and practice.
- Developed designs tailored to client needs and preferences.
- Exhibited strong presentation skills during client consultations.
- Maintained a relentless focus on delivering high-quality service.
- Emphasized coachability and hard work in all professional interactions.
- Effectively navigated diverse situations to achieve optimal outcomes.
Batch Cook
Olam Tomato Processors
- Prepared sauces while testing samples for quality after each batch completion.
Monitored key metrics including salt, pH levels, and brix for product integrity.
Accurately tracked ingredient usage and recorded appropriate lot numbers.
Made necessary adjustments to batches to ensure optimal output.
Supported team members with heavy lines and operated a pallet jack for ingredient movement.
Promptly cleaned areas affected by tank spills to uphold safety protocols.
Ensured clear communication of batch details during transition between shifts.
Warehouse Assistant Manager
Premier Mushrooms
- Conducted inventory management and placed orders for products to maintain stock levels.
- Performed data entry, organized files, and created schedules for various tasks.
- Translated documents and prepared templates to streamline administrative processes.
- Developed spreadsheets and updated files to ensure compliance with auditing standards.
- Calculated discrepancies in inventory and coordinated meetings for operational improvements.
- Assisted HR and Accounting departments with relevant administrative support.
- Managed three departments while promoting safety needs and implementing new ideas.
- Led accident investigations and ensured compliance with safety and food safety procedures.
Seasonal Manager
Martha's Cleaning
- Established effective cleaning schedules by coordinating with complex managers.
- Assessed cleanliness requirements for each apartment, optimizing maintenance tasks.
Cook
Thunder Valley Casino
Lincoln
- Prep for the Entertainers and reassure that the Parties are complete and delivered.
- Responsible for the Green Rooms, Lincoln Rooms, Sierra Rooms and Parties in my department.
- I would also cover people in the café, buffet and bakery.
Volunteer
David Ortega
Indio
- Provided essential support services to clients at homeless shelters through dedicated volunteer work.
- Fundraised for initiatives targeting child hunger alleviation, enhancing community outreach efforts.
Education
Associate Degree of Applied Science - Culinary Arts
Le Cordon Bleu
Sacramento, CASkills
- Typing
- Serve Safe certified
- Software/Programs Outlook
- Opening and re-opening restaurant experience
- Audit Preparations
- Seven Rooms
- Stratton Warren
- Recruiting
- Office Management
- Management Safety Training
- Bilingual/Spanish
- Farming
- Quality Control
- Planning
- Multitasking
- PowerPoint
- Microsoft Word
- General Administration Skills
- Administration
- Culinary Experience
- Warehouse Experience
- Hospitality Management
- Organized
- Varied Portals
- Training
- Resourceful
- Hot Schedules
- Casino Experience
- General Management Experience
- Microsoft Excel
- Inventory Management
- HotSOS
- Kronos
- Creating Templates (GMP's & SOP's)
- Good with numbers
- Filing
- Adaptive
- Customer service
- Communication skills
- Food Safety
Certification
ServSafe
Additional Information
In Certified Medical Assistance training at TMCC
Volunteer Experience
- David Ortega, Indio, CA Volunteer homeless shelters, Fundraised Children in Hunger
Languages
Spanish, Intermediate
Software Programs
- Outlook
- Kronos
- Stratton Warren
- CMI
- Hot Schedules
- Seven Rooms
- HotSOS
- Microsoft Excel
- PowerPoint
- Microsoft Word
- Varied Portals
Timeline
Certified Medical Assistant
TMCC
06.2025 - Current
Cook
Thunder Valley Casino
Amazon Driver
New Day Logistics
2025 - Current
Program Coordinator
University of Nevada, Reno
Sous Chef/Café Night Manager
Hard Rock Hotel and Casino
Trainee
United States Military
Solar Sales Consultant
V3 Electric
Batch Cook
Olam Tomato Processors
Warehouse Assistant Manager
Premier Mushrooms
Seasonal Manager
Martha's Cleaning
Volunteer
David Ortega
Associate Degree of Applied Science - Culinary Arts
Le Cordon Bleu