Damaris Sanchez
Austin,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Eating Recovery Center of the Woodlands
07.2022 - 12.2023
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
Administrative Assistant
Eating Recovery Center of the Woodlands
07.2020 - 07.2022
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Ensured accurate insurance billing and coding, reducing claim denials and expediting reimbursements for services rendered.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Receptionist
St. Gabriel's Memory Care
06.2019 - 12.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Healthcare Administrative Intern
Driscoll Children's Hospital
12.2019 - 06.2020
- Coordinated public health events such as vaccination clinics, blood drives, and health fairs for increased community engagement and awareness.
- Worked independently and prioritized assigned projects
- Answered phones and directed calls in a professional and prompt manner.
- Participated in flow improvement project meetings, helped in identifying the barriers, brainstormed the strategies/control plan, and assisted with project deliverables
Academic Advising Receptionist
College of Science and Engineering
06.2019 - 12.2019
- Implement professional communication skills with students, parents, faculty, staff
- Respond to student inquiries (15+/shift) about Academic Advising, Financial Aid, and Work Study
- Schedule/coordinate appointments & walk-ins for 7 academic advisors in a busy office
Education
MBA - Business Administration
Texas A&M University - Corpus Christi
Corpus Christi, TX12.2023
Bachelor of Science - Health Care Administration
Texas A&M University - Corpus Christi
Corpus Christi, TX06.2020
Skills
- Multidisciplinary Team Collaboration
- Effective communication
- Resource coordination
- Goal Setting
- Case Management
- Healthcare Operations
- Quality Assurance
- Care Planning
- Scheduling
- Process Improvements
- Training and development
- Attention to detail
Accomplishments
- Achieved Outstanding Undergraduate Student award.
- Supervised team of three staff operations members.
Leadership Position
ERC/PL Cultural Committee Lead, 01/2021, Present
Timeline
Care Coordinator
Eating Recovery Center of the Woodlands
07.2022 - 12.2023
Administrative Assistant
Eating Recovery Center of the Woodlands
07.2020 - 07.2022
Healthcare Administrative Intern
Driscoll Children's Hospital
12.2019 - 06.2020
Receptionist
St. Gabriel's Memory Care
06.2019 - 12.2020
Academic Advising Receptionist
College of Science and Engineering
06.2019 - 12.2019
MBA - Business Administration
Texas A&M University - Corpus Christi
Bachelor of Science - Health Care Administration
Texas A&M University - Corpus Christi