Damaris Sida
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Babysitter
Family
05.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
- Monitored children's play activities to verify safety.
Marketing Specialist
Family Business
01.2022 - 12.2022
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Contributed to mock-ups, email campaigns, and social media content.
- Wrote copy for social media posts, promotional emails and other marketing collateral.
IT Help Desk Technician
Insurance Company
01.2017 - 07.2018
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices, and software to set up work stations for employees.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Volunteer
Private Company
01.2015 - 12.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Education
Certificate - Cybersecurity Technologies
Tecnologico De Monterrey
Mexico01.2024
CS50's X Certificate - Introduction To Computer Science (EDx)
Harvard University
Cambridge, MA12.2023
Certificate - CS50's Introduction To Cybersecurity (EDx)
Harvard University
Cambridge, MA12.2023
Certificate - Cybersecurity
Bootcamp Thinkful
New York07.2023
Associate of Applied Science - Information Technology
Technology Center
Mexico07.2014
Skills
- Quick learner
- Self-motivated
- Microsoft Windows and Office
- Resolve Technical Problems
- Friendly and Patient
- Image Building
- Social Media Expertise
- Time Management
- Emergency Response
- Maintaining Safe Environment
- Incident Reports
- Stay organized and manage multiple and concurrent assignments under tight deadlines
Certification
- Certified Digital Marketing and Social Media
Languages
Spanish
Native or Bilingual
Personal Interest
I enjoy strategic thinking and problem solving through regular chess games. It improves analytical skills and fosters a strategic mindset that complements my approach to cybersecurity.
Timeline
Babysitter
Family
05.2023 - Current
Marketing Specialist
Family Business
01.2022 - 12.2022
IT Help Desk Technician
Insurance Company
01.2017 - 07.2018
Volunteer
Private Company
01.2015 - 12.2015
Certificate - Cybersecurity Technologies
Tecnologico De Monterrey
CS50's X Certificate - Introduction To Computer Science (EDx)
Harvard University
Certificate - CS50's Introduction To Cybersecurity (EDx)
Harvard University
Certificate - Cybersecurity
Bootcamp Thinkful
Associate of Applied Science - Information Technology
Technology Center