Damaris Silveira
Doral,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Hairstylist
Cherry Blow Dry Bar
07.2016 - 08.2017
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Freelance Hairdresser
Univision
12.2015 - 12.2017
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
Sales Associate
Walmart
11.2009 - 11.2011
- Inventory – Mark or tag identification on parts
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Secretary
Bansander Leasing
07.1996 - 10.2002
- Services to the client
- Document verification and Administrative assistant duties - sales assistant
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Amalia Marin High School
San Juan, PRAssociate of Arts - Intitute of Banking
Institute of Banking And Trade
San Juan, PRSkills
- Customer Support
- Microsoft Office
- Hospitality
- Data entry
- Store Recovery
- Product and Service Sales
- Time Management
- Stocking and Replenishing
- Performance Improvement
- Customer Engagement
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Hairstylist
Cherry Blow Dry Bar
07.2016 - 08.2017
Freelance Hairdresser
Univision
12.2015 - 12.2017
Sales Associate
Walmart
11.2009 - 11.2011
Secretary
Bansander Leasing
07.1996 - 10.2002
High School Diploma -
Amalia Marin High School
Associate of Arts - Intitute of Banking
Institute of Banking And Trade
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