Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities, fully utilize my training and skills, while making a significant contribution to the success of the company.
Experienced with scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences.
Work History
Medical Assistant/Receptionist
2 Years
Apex Heart Specialists | 08.2024 - Current
Managed patient scheduling and coordination for optimal office flow.
Assisted in clinical procedures and patient examinations, ensuring compliance with protocols.
Maintained accurate patient records using electronic health record systems.
Processed insurance claims and verified coverage for efficient billing operations.
Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
Procedure scheduler
Medical Assistant
2 Years 6 Months
Altais Medical Group | 02.2022 - 08.2024
Documented vital signs and health history.
Completed EKGs and other tests based on patient presentation in office.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisting the physician during examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Performing basic laboratory tests.
Medical Assistant/Receptionist
1 Year 8 Months
Hope Healthcare | 06.2020 - 02.2022
Cross-trained in front-office procedures to back up reception staff.
Documented vital signs and health history.
Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Oriented and trained new staff on proper procedures and policies.
Marketing Associate
7 Months
Santa Maria Pharmacy | 11.2019 - 06.2020
Contacted clients in person and on telephone to obtain feedback about our services.
Producing marketing and promotional materials.
Planned and executed events and marketing programs